-
View all jobs
About Us
Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.
Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:
IT Support Engineer EMEA
Normal Duties
A mix of the following preferred.
Must be fluent in English.
Any other language spoken within the EMEA region is a bonus.
Internal Mobility at Korn Ferry
If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
Korn Ferry is an Equal Employment Opportunity/Affirmative
Action Employer - Minority/Female/Disability/ Veteran
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.
Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:
- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership Development
- Total Rewards
IT Support Engineer EMEA
Normal Duties
- Remote and in person technical support of PCs, Laptops, and mobile devices.
- Logging calls, walk-in interactions, and details into our ITSM.
- Active Directory high level account administration e.g.: Computer account management.
- Troubleshooting of common IT software and hardware products.
- Troubleshooting network connection issues.
- Work with other support teams to resolve issues and ensure the communication is maintained with the end-users until resolution.
- Train users in the use of our systems.
- Prioritize the nature of tickets according to Service Level Agreements (SLAs).
- Complete all company administration and documentation as required.
- Participate in the Shift-Left process.
- Communicate with internal and external customers at all levels.
- White Glove treatment for Senior Partners.
- Animate the New joiner Inductions in the office for London, or remotely for Manchester and Dublin new starters.
- Travel as necessary to Korn Ferry offices to provide support and facilitate EMEA Office moves.
- Work in the office at least 3 days a week.
- Ability to work public holidays.
- Report issues and escalations to your Line Manager.
- Support meeting rooms. (VC and AV)
- Collaborate with other teams in projects, testing, UATs.
- Minimum 2 years in a similar role with strong troubleshooting skills.
- Understanding and working knowledge of Microsoft Office suite. (M365)
- Understanding and working knowledge of Microsoft Windows 10 and 11.
- Working knowledge of cloud based virtual machines.
- Experience working with Microsoft Authenticator or MFA/2FA solutions.
- Experience working with Cisco VPN solutions or similar.
- An understanding and working knowledge of Active Directory.
- An understanding and working knowledge of Azure AD.
- Experience supporting iOS and Android devices.
- Imaging laptops, desktops and setting up MacBooks.
- Experience of anti-virus maintenance and support.
- Knowledge of HP or Lenovo Laptops/Desktops.
- Experience troubleshooting printing problems.
- Experience using a Mobile Device Management platform such as Intune.
- Experience troubleshooting with BitLocker.
- Familiarity with ITSM software such as ServiceNow.
- Understanding of network infrastructure.
- Excellent oral, written and telephone communication skills.
- Professional and proactive approach to work.
- Excellent time management and organisational skills.
- Awareness of ITIL process and procedures.
- Experience working with SLA and KPI measures.
- Experience working with a multi-cultural and global organization. (Follow the Sun support model)
A mix of the following preferred.
- Microsoft admin certification
- CompTIA A+
- University or College Certification
- ITIL Foundation
Must be fluent in English.
Any other language spoken within the EMEA region is a bonus.
Internal Mobility at Korn Ferry
If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
Korn Ferry is an Equal Employment Opportunity/Affirmative
Action Employer - Minority/Female/Disability/ Veteran
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
Key Skills
Ranked by relevance
c
ai
ha
ui
active directory
excel
nist
itil
sla
lan
eop
nat
animate
android
scala
unity
cloud
git
vpn
esp
ios
cis
aci
pan
ats
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
AI Software Engineer
2026-05-20
Full-time
Not Applicable
India
Business Consulting
Engineering
View Job Details
Related
Artificial Intelligence Engineer
2026-05-27
Full-time
Mid-Senior
Australia
Business Consulting
Information Technology
View Job Details
Related
DevOps - SRE Engineer - Argentina
2026-05-20
Full-time
Associate
Argentina
Business Consulting
Engineering
Login to Apply
- Posted
- Nov 21, 2024
- Type
- Full-time
- Level
- Entry
- Location
- London
- Company
- Korn Ferry
Industries
Business Consulting
Services
Categories
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
AI Software Engineer
2026-05-20
Full-time
Not Applicable
India
Business Consulting
Engineering
View Job Details
Related
Artificial Intelligence Engineer
2026-05-27
Full-time
Mid-Senior
Australia
Business Consulting
Information Technology
View Job Details
Related
DevOps - SRE Engineer - Argentina
2026-05-20
Full-time
Associate
Argentina
Business Consulting
Engineering