Crypto.com
Head of Growth Analytics
Crypto.comAustralia1 day ago
Full-timeMarketing, Sales

We are seeking a Head of Marketing Intelligence to lead our marketing measurement and analytics strategy. This role is designed for a proven operator who combines deep analytics and data science expertise with hands-on experience working closely with marketing teams to drive performance. You will be responsible for building scalable attribution frameworks, advancing predictive and probabilistic models, and deploying AI-driven and automated solutions (including Generative AI) that unearth actionable insights to drive customer growth. This is a senior leadership role with high visibility and direct impact on company growth.


Responsibilities


  • Leadership & Strategy
    • Define and own the marketing intelligence roadmap
    • Build and lead a high-performing team of analysts, engineers, and data scientists
    • Partner with Growth, Data, Finance and Product Marketing leadership to enable data-driven decisions

    Measurement & Modelling
    • Lead the design and deployment of multi-touch attribution (MTA) and probabilistic attribution approaches
    • Champion marketing mix modelling (MMM) to measure cross-channel ROI and incrementality
    • Advance predictive analytics for LTV, churn, and customer journey optimisation, leveraging AI-powered models for greater accuracy

    AI, GenAI & Automation
    • Deploy AI and machine learning models for anomaly detection, predictive spend optimization, and customer segmentation
    Introduce Generative AI (GenAI) solutions for:
    • Automated campaign insights (“explain spend efficiency by channel in natural language”)
    • Dynamic customer journey clustering to identify emerging cohorts
    • Generating personalized marketing narratives and creative testing at scale
    • Build a culture of automation where insights flow seamlessly into marketing strategy and execution

    Data Infrastructure & Governance
    • Oversee marketing data pipelines and modelling powered by AppsFlyer, Databricks, Google Marketing Platform, and Google BigQuery.
    • Ensure strong data governance, quality, and compliance with GDPR, CCPA, ATT, and other privacy regulations

    Reporting & Insights
    • Develop and maintain high-impact dashboards in Tableau
    • Deliver regular insights that guide marketing investment and strategy, supported by automated reporting and GenAI-driven summaries for executives
    • Act as the bridge between advanced AI/ML outputs and marketing strategy, ensuring models directly influence spend and creativity


    Requirements
    • Proven operational track record in analytics and data science, with extensive experience in marketing measurement
    • Expertise in Attribution modelling (deterministic, probabilistic, MTA) Marketing mix modelling (MMM) AI / ML applications in marketing analytics
    • Generative AI solutions for insights automation and customer growth strategies. AppsFlyer, Databricks, Google Marketing Platform, AWS & Google BigQuerySQL and Tableau
    • Strong background in data governance, compliance, and privacy frameworks
    • Excellent communicator able to simplify complex analytics and AI-driven insights into clear business recommendations
    • Experience in fast-growth industries such as mobile apps, gaming, fintech, or subscription models preferred


    Key Skills

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