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The Edenred Digital Center (EDC) in Bucharest, Romania is Edenred Group's largest Digital hub for strategic Tech projects.
Context/ ROLE
As part of the company's digital transformation, Edenred has launched a major program to rationalize and modernize its IT infrastructures through a large-scale private cloud migration while restructuring and consolidating existing IT operations to create a global organization - Edenred Information Technology Center.
You will be part of a global network team of +20 located in Europe / Brazil / Mexico and Singapore responsible for architecture definition in Edenred EU BUs and Level 3 network on +900 security and network devices.
You report to the Network Manager based in EDC.
You have interactions with both internal actors (Infrastructure Team, IT correspondents in BUs, Support Teams, Global Operation Centers Department Managers. ITEC Managers, IT BUs Managers) and external ones (IT providers, 3rd party support teams and software supplier).
Position SCOPE & Key Responsibilities
You will be responsible for the following missions:
- Defining network and security infrastructure architecture
- Documenting current and evolutions of the global network and security infrastructure
- Administering firewalls, switches, WiFi throughout the organization if / when needed
- Responding to incidents and process new requests as needed
- Helping define and monitor infrastructure network and security devices with the help of monitoring tools (Solarwinds, Splunk, JIRA, AppDynamics)
- Delivering on the levels established by the OLA & SLA,
- Analyzing and solving network incidents L3
You will also contribute to:
- Meeting SLA for network infrastructure availability
- Helping measure and optimize the efficiency of the activities
- Helping set up the plan of process improvement
- Bringing assistance to the operational Teams when needed
- Ensuring smooth handover and continuous exchange with L2 and L1 Network teams
- Contributing to the improvement of ITSM tools
Required skills & profile
- Bachelor's degree in Telecommunication, Computer Science or related field
- Proven services and infrastructure knowledge and expertise in incident and change management
- Cisco certified (CCNA mandatory)
- Check Point certified (CCSA)
- Check Point management (mandatory, R77 & R80 and plus) + 5 year.
- General VPN knowledge (IPSEC and SSL) + 2 year.
- Dynamic routing (OSPF / BGP) + 3 year.
- F5 Load balancing & ASM + 5 year.
- WiFi technologies and architecture (Cisco based: ISE, WLC, Meraki)
- Good communication skills, listening & understanding, flexibility & teamwork
- Experience working in geographically dispersed teams
- Fluent in English, Spanish is a plus
Nice to have
- Knowledge of group organization, processes and stakeholders.
- ITIL Foundations certification
VIBE WITH US
Joining us means:
- Taking part in an ambitious corporate project
- Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day
- Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit.
Because:
- You will greatly contribute to build the project that will improve the customers’ experience on an international level
- You will get exposure to various global cultures and teams
- You will be working with the newest technologies to build a new platform from scratch
- We offer you a very pleasant working environment, in the heart of Bucharest
- We also have for you: meal tickets, holiday vouchers, health subscription, flexible hours, work from home, flexible benefits system, on-the-job training & e-learning platforms.
And we do not stop here!
Key Skills
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