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Job Number 25170621
Job Category Sales & Marketing
Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Key Responsibilities
Creative Development
- Designs and produces a wide range of visual content including digital graphics, print collateral, social media assets, and event branding.
- Ensures all creative output aligns with W Hotels brand guidelines and W Doha’s unique positioning.
- Develops and updates visual materials to reflect seasonal campaigns, activations, and promotions.
- Owns the visual direction and execution of design projects from concept to final delivery.
- Collaborates with Marketing Communications and operational departments to deliver cohesive, on-brand creative solutions.
- Maintains consistency in visual identity across all platforms and materials.
- Manages timelines and deliverables for multiple design projects simultaneously.
- Communicates progress and updates regularly to the Marketing team and stakeholders.
- Maintains organized archives of design files and project documentation.
- Executes production tasks including image editing, layout design, retouching, and file preparation for print and digital use.
- Troubleshoots design and production issues as needed.
- Understands W Doha’s guest demographics and tailors design aesthetics to resonate with target audiences.
- Supports the creation of promotional materials that enhance guest engagement and brand perception.
- Provides support for urgent design needs and escalated requests via email or internal channels.
- Shares visual trend insights and design performance reports with the Marketing team.
- Performs other duties as assigned by management, in line with the role’s capabilities.
Leadership Competencies
- Adaptability: Maintains creative performance under pressure and adapts design direction in response to evolving brand needs, feedback, or campaign shifts.
- Communication: Presents design concepts and creative strategies clearly and persuasively across teams and stakeholders using visual, verbal, and written formats.
- Problem Solving & Decision Making: Identifies design challenges and proposes innovative solutions that balance brand standards, user experience, and business goals.
- Professional Demeanour: Represents W Doha’s brand with confidence and creativity, setting a professional tone in both internal collaboration and external-facing design work.
- Building and Contributing to Teams: Collaborates with marketing, operations, and B&F teams to deliver cohesive visual campaigns.
- Driving for Results: Sets high standards for design quality, brand alignment, and delivery timelines; proactively manages multiple projects with precision.
- Planning and Organizing: Prioritizes creative tasks and allocates resources effectively to meet campaign deadlines and seasonal activations.
- Co-worker Relationships: Fosters trust and collaboration across departments through open communication and shared creative goals.
- Customer Relationships: Designs with the end-user in mind, ensuring visuals resonate with W Doha’s diverse guest demographics and lifestyle positioning.
- Global Mindset: Incorporates cultural awareness and inclusive design principles to reflect the global nature of W Doha’s clientele and brand ethos.
- Organizational Capability: Optimizes design workflows and tools to support marketing objectives and improve creative efficiency.
- Applied Learning: Stays current with design trends, tools, and brand innovations; applies new techniques to enhance visual storytelling.
Technical Acumen: Applies advanced design skills across digital and print platforms, including:
- Communications and Media: Creates compelling visuals for campaigns, events, and social media.
- Creative Expression: Develops original concepts that reflect W Doha’s bold and expressive brand personality.
- Marketing: Aligns design with strategic marketing goals to support promotions and activations.
- Web & Digital Design: Understands UX/UI principles for web, email, and social media assets.
- Program Coding (if applicable): Collaborates with developers or uses basic HTML/CSS for digital design integration.
- Computer Skills: Proficient in Adobe Creative Suite, Canva, and other design tools.
- Mathematical Reasoning: Applies layout and proportion principles effectively.
- Oral & Reading Comprehension: Understands briefs and communicates ideas clearly.
- Writing: Crafts copy when needed to support visual messaging.
- Managing Execution
- Building and Contributing to Teams: Collaborates with marketing, operations, and B&F teams to deliver cohesive visual campaigns.
- W Look: appear confident, well-groomed / W Personality: warm, welcoming, smiling and pleasant / Never say no attitude / Communicate effectively / Demonstrate team spirit and cooperation / Act with professionalism and integrity / Requires good communication skills, both verbal and written
- Take ownership / Work independently / Foster teamwork / Manage time / Initiative / Learn develop and adapt to change
Technical / Functional Competencies
- Must be able to define problems, collect data, and establish facts.
- Is familiar with the Hotel’s Policies and Procedures.
- Behaviour is geared in a way as to represent the hotel in the best possible way at all times.
- Reports to work in a good time before the commencement of duties.
- Keeps confidential sales and marketing information related to the hotel and staff.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Key Skills
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