Senior TechOps Engineer

Overview

We are seeking a Senior TechOps Engineer to join a high-performing Site Reliability and Technical Operations team. The role involves working closely with engineering partners to drive initiatives from design through implementation. You will support highly available multi-region Kubernetes (AWS EKS) environments that underpin mission-critical workloads.

This is a hands-on role where you will help shape cloud infrastructure strategy, ensure operational reliability, and promote DevOps and automation practices across the organization.

Key Responsibilities

• Manage and maintain production Kubernetes workloads, preferably on AWS EKS.
• Build and deploy Docker images and Helm charts; migrate applications from other orchestration solutions to Kubernetes.
• Develop, maintain, and optimize CI/CD pipelines using Jenkins or similar tools.
• Monitor and maintain cloud infrastructure using observability tools such as Datadog, Splunk, and CloudWatch.
• Maintain Unix/Linux systems and implement shell/Python scripts for automation.
• Deploy and manage AWS resources across multiple accounts and regions, including IAM and federated access.
• Implement logging, monitoring, and alerting capabilities to ensure uptime and performance.
• Work independently and collaboratively across teams to troubleshoot issues and drive operational improvements.
• Promote automation, DevOps practices, and infrastructure-as-code (Terraform preferred) across projects.
• Mentor and provide technical leadership to other engineers in cloud operations, CI/CD, and SRE practices.
• Configure resilient infrastructure across multiple availability zones and regions.

Required Skills & Experience

• 5+ years of hands-on experience in AWS production environments.
• Proficiency with Kubernetes, ideally on AWS EKS, and experience with Docker containerization.
• Experience with CI/CD tools (Jenkins, Git) and declarative pipelines.
• Strong knowledge of Unix/Linux operating systems and shell scripting.
• Hands-on experience with monitoring tools: Datadog, Splunk, CloudWatch.
• Experience creating and deploying Helm charts and libraries.
• Understanding of cloud security principles, IAM, and federated access.
• Ability to communicate effectively at all levels and collaborate across multiple teams.
• Strong automation mindset and problem-solving skills.
• Programming experience (Python preferred).
• Experience with infrastructure-as-code (Terraform preferred).

Preferred / Plus Skills

• Experience with Apache or Confluent Kafka.
• Exposure to agile development processes and Kanban methodology.
• Knowledge of CDN providers (e.g., Akamai).
• Previous experience leading cloud operations or SRE teams.
• Experience with multi-region, highly available infrastructure.

Key Attributes

• Hands-on, self-motivated, and able to work independently.
• Passionate about automation and DevOps practices.
• Strong analytical, organizational, and communication skills.
• Comfortable in dynamic, fast-paced, and evolving technical environments.