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This is not your typical implementation role. You’ll sit at the intersection of customers, developers, and third-party vendors, driving complex, high-impact projects that make or break our clients’ ability to scale with Upsales.
Your mission? Ensure every implementation and integration project is frictionless, efficient, and delivered with surgical precision. You’ll be the technical quarterback, translating business needs into rock-solid solutions, leading cross-functional teams, and making sure our customers have exactly what they need to succeed.
AI first mindset
We’re not looking for someone who simply uses AI, we want someone who weaponizes it. You treat tools like Claude, ChatGPT, and other AI copilots as force multipliers, allowing you to deliver at a level and speed others can’t match. For you, AI isn’t an add-on, it’s the default operating system for how you think, work, and lead. You’re relentlessly curious about new capabilities, and you push the limits of what’s possible, turning AI into a competitive advantage for yourself, Upsales, and our customers. This is a role for someone with real ambition: someone who wants to set a new standard for efficiency, precision, and impact in the age of AI.
What You'll Do
- Leading technical implementation and integration projects from start to finish, always managing multiple projects in parallel.
- Acting as the bridge between our consulting team, developers, and customers, translating business requirements into technical deliverables.
- Scoping solutions, setting timelines, and ensuring projects are delivered on time and to spec.
- Being the technical advisor to our customers, helping them design the right architecture using Upsales, our API, and third-party tools.
- Managing stakeholders internally and externally, including developers and other vendors.
- Continuously improving our project delivery playbooks and best practices.
- Sharp, independent, and experienced project manager with a proven track record
- At least 5 years of experience leading technical projects within IT, CRM, or SaaS
- Strong technical fluency; comfortable collaborating with developers and discussing APIs, architecture, and integrations
- Master’s degree in engineering, computer science, information systems, or equivalent
- Experienced in managing complex integrations involving third-party systems
- Strong communicator; skilled at managing both stakeholders and timelines
- Fluency in Swedish and English
- Deep understanding of Upsales (as a power user or through close collaboration)
- Business-focused mindset; driven by outcomes and value, not just technology
Key Skills
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