Job Title: Network Administrator – Project Lead (8493)

Work Location: 100% Onsite, Cayce, SC (with statewide travel)

Duration: 12 Months

Possibility of Extension: Yes

Interview Process: 1 round – virtual (video required)

Primary Responsibilities

• Support and maintain DPH’s enterprise network infrastructure (LAN, WLAN, WAN).
• Monitor, troubleshoot, and remediate issues related to agency wireless networks.
• Manage and maintain CISCO and Palo Alto firewalls.
• Support wireless and network connectivity for Windows, Mac, and mobile devices.
• Assist with CISCO Identity Services Engine (ISE) device registration.
• Conduct onsite wireless assessments and create wireless heatmaps using Ekahau Sidekick.
• Perform enterprise wireless network deployments, installations, and upgrades.
• Carry out firmware/software/security updates and network maintenance.
• Respond to and resolve tickets in the agency’s ticketing system.
• Provide first and second-tier network and wireless connectivity support.
• Assist in equipment installation, relocation, and configuration (PCs, monitors, etc.).
• Adhere to DPH and State IT security policies and standards.
• Maintain accurate documentation, reports, and network diagrams.
• Coordinate closely with Network, Security, and Server teams for issue resolution.
• Provide progress updates and deliverable reports to management and project teams.
• Travel to DPH sites across South Carolina as needed (typically one day per week, <100 miles).
• Perform physical tasks such as climbing ladders and lifting up to 40 lbs.

Required Skills

• 3+ years of experience in Network Administration with CISCO and Palo Alto Firewalls.
• 3+ years of experience with CISCO Identity Services Engine (ISE).
• 3+ years of experience with LAN, WLAN, and WAN infrastructure.
• 3+ years of experience using a ticketing or helpdesk system.
• Strong understanding of computer and network fundamentals.
• Excellent communication (verbal and written) and interpersonal skills.
• Ability to work independently and manage priorities in a fast-paced environment.
• Valid driver’s license (required for travel between DPH sites).
• Physically able to climb ladders and lift/move IT equipment as part of daily duties.

Preferred Skills

• Network certifications (CCNA, Network+, etc.)
• Experience with SolarWinds Orion monitoring tools.
• Experience using Ekahau Sidekick for wireless assessment and analysis.

Education

• Associate’s Degree in a relevant field or High School Diploma with equivalent work experience.

Additional Information

• Candidate must be a South Carolina resident or willing to relocate to SC before starting.
• Must complete agency-required HIPAA and confidentiality training upon onboarding.
• Position requires flexibility for occasional extended travel days.
• All work products, documentation, and materials produced under this engagement become property of DPH.