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Hotel Chief Operations Officer (COO) (can now be a Vice President of Hospitality Operations, Corporate Dir. of Operations or multi -unit General manager ).
The role is based in Egypt – Must have experience working in overseas preferably Europe and also the Middle East – Arabic Speaker a plus
Position Overview:
We are seeking a highly accomplished and Hotel Chief Operations Officer to oversee the operations of a premier hospitality and investment management group with a collection of luxury hotels located at beautiful beaches in Egypt. The ideal candidate currently holds a senior executive role such as Chief Operations Officer (COO), Vice President of Operations, or Corporate Director of Operations, and has a proven track record leading large, full-service luxury properties with multiple outlets and complex facilities.
The hotels offer a blend of luxury, comfort, and personalized service to leisure, family, and business travelers. With multiple large-scale properties, 15+ restaurants, and expansive indoor and outdoor facilities, this role demands a strategic, hands-on leader with deep operational expertise and a passion for excellence.
For this role, what matters most is that the candidate is hands-on, has been exposed beyond the hotel sector, and understand asset management, as our client owns not only hotels but also real estate, agricultural operations, and marine vessels.
Key Responsibilities:
- Lead and oversee all hotel operations, ensuring consistency, efficiency, and excellence across all properties in the portfolio.
- Develop and execute operational strategies that align with the group’s vision, financial objectives, and brand standards.
- Drive guest satisfaction by maintaining exceptional service standards and personalized experiences throughout the guest journey.
- Collaborate closely with GMs, department heads, and corporate teams to ensure alignment, accountability, and performance across properties.
- Monitor key performance indicators (KPIs), financials, and operational metrics to ensure profitability and operational efficiency.
- Lead initiatives to optimize food & beverage operations, guest services, housekeeping, engineering, wellness, and recreational services.
- Promote innovation, quality improvement, and best practices across all operational departments.
- Provide strong leadership and mentorship, fostering a culture of engagement, empowerment, and continuous improvement.
- Ensure full compliance with health & safety regulations, sustainability programs, and local legislation.
- Represent the group in key operational matters, strategic planning sessions, and external partnerships.
Candidate Profile:
- Currently holds a senior executive operations role: COO, VP Operations, or Corporate Director of Operations in the hospitality industry.
- Minimum 10–15 years of progressive hospitality leadership experience, including direct oversight of large, luxury, full-service properties or multi-property portfolios.
- Deep understanding of luxury hospitality standards, guest experience delivery, and high-volume operations (including 10+ F&B outlets).
- Proven track record of successfully managing large teams and complex hotel facilities.
- Strong financial acumen with experience managing P&L, budgeting, forecasting, and driving profitability.
- Experience in resort operations, ideally with both leisure and MICE (Meetings, Incentives, Conferences, Exhibitions) components.
- Middle East experience and Arabic language skills are highly desirable.
- Must possess excellent leadership, communication, and stakeholder management skills.
- Bachelor's degree in Hospitality Management or related field; MBA or equivalent is an advantage.
This post offers:
- Executive-level compensation and benefits package.
- Strategic leadership role with significant impact and visibility.
- Opportunity to be part of a fast-growing, high-profile hospitality group.
- Work in a dynamic, inspiring coastal destination with world-class resorts.
- Relocation assistance and accommodation support (if applicable).
To Apply:
Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President at [email protected]
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