Job Title: Junior Product Manager

Location: Manchester, Leeds or Newcastle

Contract – Inside IR35

Rate - £300- £320

Long Term Contract

Government Contract / Experience required

Job Purpose:

This role is responsible for supporting the M365 Copilot product set and its associated deliverables across multiple projects and outcomes, addressing key organisational priorities. The M365 Copilot environment is increasingly complex, with Copilot Chat now available to users across the government department, and significant adoption and exploitation activities planned in alignment with wider government initiatives such as One Big Thing.

The role will support strategic decisions on adoption and scaling of M365 Copilot, optimise current licence management processes, and future-proof these in line with broader automation strategies. Additionally, the role will contribute to Discovery, analysis, and potential rollout of new capabilities such as Copilot Agents and monitor emerging generative AI features from Microsoft, assessing their impact and guiding product decisions.

Key Responsibilities:

Copilot Chat

• Drive adoption and exploitation of Copilot Chat across the government department, ensuring colleagues understand its purpose and optimal usage.
• Introduce Copilot Chat ‘pinning’ within Office apps and the Windows desktop toolbar.
• Support commercial, governance, and implementation activities required for a scaled roll-out of role-specific operational scenarios and persona training.
• Gather and analyse departmental use-cases for Copilot Chat, measuring effectiveness and identifying improvement opportunities.
• Identify areas where additional functionality could enhance the licensed version of Copilot.

M365 Copilot

• Collaborate with Directorate leads to analyse qualitative and quantitative data, working with analysts to understand licence utilisation and value.
• Proactively monitor usage to ensure licences are allocated effectively to colleagues who require and actively use them; reallocate infrequently used licences as needed.
• Ensure licensed colleagues complete necessary prerequisites and agree to appropriate Terms of Use as set by the Product team.
• Provide overall product management across the full M365 Copilot capability stack, ensuring alignment with organisational objectives.

Copilot Agents & Generative AI

• Support Discovery, analysis, and potential rollout of Copilot Agents as a new capability.
• Track Microsoft’s generative AI developments, assess impact for users within the department, and make recommendations for enabling, disabling, or promoting new features.

Required Skills & Experience:

• Experience in product management within large-scale IT environments, ideally with Microsoft 365.
• Strong analytical skills, with experience interpreting quantitative and qualitative usage data.
• Proven ability to manage multiple initiatives and stakeholders simultaneously.
• Knowledge of governance, compliance, and licence management processes in a government or large enterprise setting.
• Strong communication skills to articulate complex technical concepts to non-technical stakeholders.