The Program Manager leads the delivery of complex strategic programs within the organization, ensuring that all underlying projects contribute effectively to achieving defined business outcomes. This role orchestrates end-to-end execution across multiple departments, aligning initiatives with corporate priorities, regulatory requirements, and financial objectives.

Responsibilities

• Governance and Delivery Management
• Define and implement governance structures that enable efficient delivery across multiple projects and contributing teams.
• Maintain control over program delivery activities, ensuring compliance with internal controls, regulatory standards, and risk management frameworks.
• Oversee budget, resource allocation, and benefit realization tracking to ensure program value is delivered.

Stakeholder and Cross-Functional Coordination

• Manage senior stakeholders to ensure delivery teams receive clear objectives, requirements, and executive validation.
• Interface with portfolios, product owners, and business sponsors to keep the program roadmap current, prioritized, and aligned with strategic intent.
• Coordinate interdependencies, milestones, and key deliverables across all projects within the program.

Performance and Reporting

• Participate in quarterly reviews, governance sessions, and program health assessments, ensuring outcomes are documented and followed up.
• Report program progress, risks, and benefits to governance committees and executive sponsors.
• Serve as the primary interface between enterprise portfolio governance and delivery teams, ensuring transparent communication and effective escalation management.

Operational Scope

• Oversees all projects and delivery streams contributing to the designated program.
• Accountable for end-to-end delivery of the program’s intended outcomes, including cost, schedule, scope, and quality.

Vision and Objectives Alignment

• Maintains focus on the strategic objectives of the program, ensuring alignment with organizational goals and regulatory obligations.
• Supports and revisits the program’s vision throughout its lifecycle to ensure continued relevance and value creation.

Governance and Reporting

• Provides regular updates on program performance, risks, and benefits to senior leadership.
• Ensures adherence to governance standards and contributes to the continuous improvement of portfolio management practices.
• Co-presents dashboards, risk assessments, and financial overviews to governance bodies as required.

Lifecycle Management

• Ensures that program features and deliverables are continuously prioritized and refined in collaboration with business leads, technology partners, and risk teams.
• Manages evolution of the program roadmap, incorporating business value, dependencies, and non-functional requirements.
• Oversees change management related to scope, funding, or timing, ensuring each change is assessed against its impact on business outcomes and risk exposure.