Wakam
People Operations Specialist - HR
WakamFrance9 days ago
Full-timeRemote FriendlyHuman Resources
🧰 Who We Are

Wakam is a B2B2C digital insurer, creating white-label and embedded insurance solutions for 80+ partners across Europe. With operations in 32 countries and over €900 million in revenue (2023), we are pioneering a transparent, tech-driven, and mission-led approach to insurance.

At Wakam, we're not just transforming the insurance industry — we're also redefining what it means to be a People team. We blend strategic HR partnership with hands-on support, AI-powered processes, and a deep commitment to empowering our teams to thrive.

🚀 About the Team

Join Wakam's People & Communication Office—a tight-knit team of HRBPs, People Ops, L&D, Employee Relations, and Talent experts. We blend strategic partnership with hands-on delivery, use AI-powered processes, and obsess over a seamless employee experience from offer to offboarding. You'll report to the Head of People Experience & Operations and work closely with HRBPs, Legal, Finance, and our external payroll provider.

🎯 Your Mission

Own the end-to-end personnel administration & payroll lifecycle while elevating the employee experience.

You will:

  • Serve as the primary point of contact for day-to-day HR requests from employees.
  • Run the administrative journey: offer validation, contract & amendments, probation tracking, fixed-term management, transfers/promotions, medicals.
  • Own the payroll calendar: collect variables, control payslips, coordinate with the provider, ensure compliant end-of-contract docs.
  • Safeguard social protection (health & life insurance) from enrolment to termination.
  • Manage apprentices & interns (agreements, school/OPCO liaison).
  • Administer absences & time in the HRIS and ensure data reliability.
  • Produce regulatory & internal reports (BDESE, pay equity index, DARES, audits).
  • Act as the bridge with Finance (transfers, contributions) and drive process improvements across tools and workflows.
  • Lead onboarding operations (planning, group sessions) and continually enhance our employee experience.

At Wakam, AI and automation help us streamline workflows, reduce repetitive tasks, and enrich decision-making. You'll be encouraged to leverage these tools —no need to be a tech expert; curiosity and learning mindset matter most.

🧠 What You Bring

  • 10+ years' experience in personnel administration within agile, fast-paced environments.
  • Strong command of payroll compliance and french labour law best practices.
  • Solid HRIS skills (experience with Lucca is a plus).
  • Fluent French and English.
  • Natural ability to capture information and proactively anticipate impacts on personnel administrative management.

✨ Who You Are

  • Service-oriented and detail-obsessed, with impeccable follow-through.
  • Structured and rigorous, yet adaptable and pragmatic.
  • A clear communicator who builds trust with employees, managers, and partners.
  • Process-minded, continuous improver, comfortable challenging the status quo.
  • Curious about AI/automation and eager to upskill.
  • Based in Paris (2e) with a hybrid rhythm (2–3 remote days/week).

✨ AI

At Wakam, AI and automation are transforming the insurance experience. We're looking for curious, open-minded teammates who are ready to adopt AI tools to:

  • Streamline day-to-day workflows
  • Automate repetitive tasks
  • Enrich data analysis and decision-making

You don't need to be a technical expert—what matters most is your adaptability and eagerness to learn. Our team will support your upskilling so you can help build the transparent, high-impact insurance of tomorrow.

🌟 Why Join Wakam?

  • End-to-end ownership of the People Ops backbone—make your mark on how Wakam runs.
  • A mission-driven company where transparency tech, and impact guide decisions.
  • A collaborative HR squad that shares expertise and celebrates wins together.
  • AI-enabled HR: practical tools, real support, and space to innovate.
  • Flexibility & autonomy in a role that directly shapes employee experience.

If you're ready to combine operational excellence with modern, AI-assisted HR, we'd love to meet you.

🏆 Hiring Process

  • Interview with our Talent Acquisition Partner
  • Interview with our People Generalist
  • Interview with our Head of People Experience & Operations
  • Interview with Aurélien our VP People & Communication

Welcome at Wakam!

AI-Assisted Interview Process Policy | Notion

More About Us

Check out our website to learn about the 11 cultural markers that make Wakam truly special! If you're adventurous, impact-driven, and ready to shape the future of insurance, we'd love to meet you!

💫 What Makes Us Unique:

  • True remote work flexibility with our Wakam From Anywhere (WFA) program - yes, we even have a teammate working from a sailboat! ⛵
  • Flat hierarchical system promoting direct impact and autonomy 🚀
  • Monthly Free.day: dedicated time for personal growth and skills development 📚
  • Lunch voucher with Swile card
  • A meaningful company: we became a Mission-driven company in March 2021
  • Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career.

At Wakam, our "Free to Impact" culture is built on four essential pillars that shape everything we do :

🗣️ Communication & Knowledge Management

  • Foster transparent collaboration across our flat organizational structure
  • Share knowledge freely in our highly collaborative environment
  • Contribute to our collective intelligence through open dialogue

🔍 Curiosity

  • Embrace our monthly Free.day for learning and skills sponsorship
  • Think big and challenge conventional insurance norms
  • Stay eager to learn and explore new possibilities

🔄 Continuous Improvement

  • Take initiative to transform the insurance industry
  • Turn challenges into opportunities for innovation
  • Constantly evolve our ways of working

🎯 Outcome Oriented

  • Focus on impact rather than hierarchy
  • Drive results through clear objectives and autonomy
  • Transform bold ideas into concrete solutions

At Wakam, we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process, please feel free to reach out to your recruiter.

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