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General Summary
The Scrum Master helps the AQ3 Specialist facilitate Service Provider IT Scrum Team activities, including informing the developers of the Scrum Process, coordinating activities with Product Owners, removing impediments to performance, and advocating for the team
Principal Duties and Responsibilities (*Essential functions)
- Facilitate the Scrum Process
- Help with Change Management activities for the organization
- Coordinate Product Owners and Scrum Team activities
- Help remove Scrum Team impediments
- Fully immerse in Scrum Practices to be able to coach practices after specified timeline
- Protect and guide team
- Part of the team for Release Planning, Backlog Grooming, Sprint Planning, Sprint Review, and Sprint Retrospective meetings
- Helps Product Owners understand processes and the prioritized Product Backlog
- Facilitate and aid leader to help provide Scrum Team deliverables for Product Owner approval
Required SkillsRequired Experience
Required Qualifications:
One Of The Following Combinations
- Bachelor's degree or higher and 4 years of related experience
- High school diploma and 8 years of related experience
- Relevant experience in understanding processes and designs that drive process improvement
- Well-versed in Agile Scrum methodology, with the ability to help others understand and apply its principles.
- Demonstrates strong leadership, communication, and facilitation skills with a collaborative, team-oriented approach.
- Energetic, organized, and detail-focused, with a strong sense of responsibility and commitment to team success.
- Results-oriented and proactive, taking initiative to foster progress and remove impediments.
- Skilled in influencing, mentoring, and guiding others toward shared goals.
- U.S. Citizen with the ability to undergo a background investigation for a NASA Public Trust position.
- Experience with ServiceNow
- Scrum Master Certification
If you have questions about this posting, please contact [email protected]
Key Skills
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