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SCOPE OF WORK
The contractor will be part of a team providing Technical Level 2 and 3 support, ensuring the secure, available, managed and compliant delivery of Public Cloud Services to NATO and its Strategic Commands.
Under The Direction / Guidance Of The IaaS/PaaS Team Technical Lead Or The Cloud Operations Center Manager, The Contractor Will Perform The Following Activities
Operation of cloud infrastructure in Microsoft Azure by leveraging DevSecOps practices:
- Deploy and manage landing zones by utilizing DevSecOps practices to ensure a secure, scalable foundation for cloud workloads.
- Deploy and manage cloud workloads on top of the landing zones in an automated fashion.
- Utilize Infrastructure as Code and CI/CD pipelines through Azure DevOps.
- Build, deploy and maintain containerized workloads using Azure Kubernetes Services (AKS).
- Deploy and monitor Azure Virtual Machines (VMs), including sizing, patching, backup, performance tuning and cost optimization.
- Build and maintain automated disaster recovery and backup solutions using services like Azure Backup, Site Recovery and storage replication.
- Monitor the performance and effectiveness of landing zones and cloud workloads.
- Identify opportunities for improvement and implement optimizations to enhance security and efficiency.
- Manage secure and reliable access to applications for end-users including configuration of Azure Application Gateways, Azure load-balancers and custom domains.
- Monitor Application availability, performance and security using services such as Azure Monitor, Log Analytics, Application insights and configure automated alerts.
- Provide support for Microsoft Azure Services - related issues, including troubleshooting access, networking and cloud resource specific issues.
- Maintain comprehensive documentation for Microsoft Azure Services processes, configurations, and workflows.
- Implement and manage governance controls such as Azure policies to ensure compliance with organizational standards.
- Ensure all deployed workloads and services adhere to Zero trust security principles, including proper network segmentation, identity-base access control and logging.
- Conduct regular audits and reviews of access controls and permissions.
- Collaborate with IT security, compliance, and other relevant teams to ensure cohesive cloud resources management strategies.
- Contribute to the lifecycle of cloud secure products in collaboration with the CTOCCOE to ensure reusable, secure and automated infrastructure modules.
- Communicate effectively with stakeholders to understand IaaS and PaaS requirements and address concerns.
- Identify opportunities to enhance efficiency through automation and proactively implement solutions.
- Champion continuous improvement by evaluating new Azure capabilities, DevOps tools and security practices and integrate them into operations.
- Lead operational readiness for new cloud solutions, by establishing runbooks, knowledge base transfer sessions and handover to support teams.
The Support for DevSecOps Engineering requires an experienced DevSecOps Engineer with the following qualifications:
Technical Expertise
- In-depth knowledge of Microsoft Azure Cloud IaaS/PaaS Services.
- Proficiency in designing, deploying and managing landing zones in Microsoft Azure by leveraging IaC and CI/CD pipelines.
- Expertise in managing governance controls such as Azure Policy.
- Experience in building, deploying and maintaining containerized workloads using Azure Kubernetes Services (AKS).
- Experience in managing deploying and monitoring Azure Virtual Machines (VMs).
- Expertise in enabling secure and reliable access to applications for end-users.
- Strong analytical skills to assess and improve DevSecOps processes and workflows.
- Ability to troubleshoot complex Microsoft Azure Services issues and implement effective solutions.
- Understanding of security best practices and compliance requirements related to Microsoft Azure services and DevSecOps practices.
- Experience conducting audits and ensuring adherence to regulatory standards.
- Excellent communication skills to effectively collaborate with IT teams, stakeholders, and end-users.
- Ability to document processes clearly and provide training on Microsoft Azure Services and DevSecOps practices.
- Strong organizational skills to manage multiple tasks and priorities effectively.
- Attention to detail in managing user accounts, groups, and access controls.
- Ability to work effectively as part of a team and share knowledge and resources.
- Willingness to collaborate with colleagues to solve complex issues.
- The Contractor has strong customer relationship skills, including negotiating complex and sensitive situations under pressure.
- Full proficiency in the English language. French language proficiency is of advantage.
Key Skills
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