Key Responsibilities

• Data Management & Integration
• Manage and maintain data accuracy across Zoho Recruit, Zoho People, Zoho CRM, and related platforms.
• Design and maintain reports and dashboards using Zoho Analytics to track key workforce metrics.
• Integrate data from multiple sources to provide unified insights on recruitment, deployment, and performance.

• Analytics & Insights
• Analyze key workforce indicators such as headcount trends, mobilization status, time-to-fill, and attrition rate.
• Provide data-backed recommendations to optimize resource allocation and operational efficiency.
• Support management with periodic analytical reports and performance dashboards.

• Automation & Reporting
• Automate data collection and report generation using Zoho Flow and Deluge scripting.
• Create real-time visual dashboards for department heads and project managers.
• Ensure timely delivery of data reports and analysis to support strategic decisions.

• Collaboration & Decision Support
• Work closely with HR, Finance, and Operations teams to improve processes through data insights.
• Prepare trend analyses, forecasts, and executive summaries for internal reviews.
• Maintain confidentiality and integrity of all organizational data.

Qualifications & Experience

• Bachelor’s degree in Data Analytics, Computer Science, Statistics, or Business Administration.
• 3–5 years of experience as a Data Analyst or Business Analyst, preferably in the workforce outsourcing or contracting industry.
• Hands-on experience with Zoho applications (Recruit, People, CRM, Analytics).
• Proficiency in data visualization, report automation, and dashboard creation.
• Knowledge of SQL, Excel (advanced), and Zoho Deluge scripting preferred.

• Key Skills
• Strong analytical and problem-solving ability.
• Excellent understanding of workforce metrics and operational data.
• High proficiency in Zoho Analytics and business reporting.
• Attention to detail and data accuracy.
• Strong communication and presentation skills.
• Ability to manage large datasets and deliver insights under tight deadlines.

Performance Metrics

• Accuracy and timeliness of analytical reports.
• Quality of dashboards and data visualizations.
• Reduction in manual reporting efforts through automation.
• Effectiveness of insights in improving workforce operations.