Job Title: Chief Information Officer (CIO) - Manufacturing (Microsoft Dynamics 365)

Location: Belgium

Reports To: Chief Executive Officer (CEO)

Department: Information Technology / Digital Transformation

Position Overview:

The Chief Information Officer (CIO) will lead the digital transformation and technology strategy of the manufacturing organization, with a particular focus on leveraging Microsoft Dynamics 365 to optimize business operations, supply chain, production efficiency, and decision-making. The CIO will be responsible for ensuring that technology investments align with business objectives, drive innovation, and enhance competitive advantage within the manufacturing industry.

Key Responsibilities:

Strategic Leadership

• Develop and execute the organization’s IT and digital transformation strategy in alignment with corporate objectives.
• Drive the successful implementation, optimization, and continuous improvement of Microsoft Dynamics 365 Finance & Operations (F&O), Supply Chain Management (SCM), and related modules.
• Provide visionary leadership to ensure technology enables smart manufacturing, Industry 4.0, and data-driven decision-making.
• Collaborate with executive leadership to identify opportunities for automation, AI, IoT, and predictive analytics.

Technology Governance & Management

• Oversee the IT infrastructure, cybersecurity, ERP systems, and cloud architecture across all manufacturing facilities.
• Ensure high system reliability, data integrity, and regulatory compliance (e.g., ISO, GDPR).
• Establish and enforce IT governance policies, standard operating procedures, and service level agreements.
• Manage vendor relationships, technology contracts, and system integrations (including MES, PLM, and CRM systems).

D365 Ownership & Optimization

• Serve as the executive sponsor for Microsoft Dynamics 365, ensuring alignment between system capabilities and business processes.
• Lead cross-functional collaboration to enhance D365 workflows across manufacturing, inventory management, finance, procurement, and customer service.
• Champion user adoption, training, and change management for D365 across the enterprise.
• Monitor system performance and ROI, identifying opportunities for additional module deployment or Power Platform integration (Power BI, Power Automate, Power Apps).

Team Leadership

• Lead, mentor, and develop a high-performing IT and ERP team.
• Foster a culture of innovation, accountability, and continuous improvement.
• Partner with business units to translate operational needs into technology solutions.

Qualifications & Experience:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or Business Management (Master’s preferred).
• Minimum 10+ years of IT leadership experience, with at least 5 years in a manufacturing environment.
• Proven success in implementing and managing Microsoft Dynamics 365 F&O / SCM or similar ERP platforms.
• Strong understanding of manufacturing processes, including production planning, supply chain, quality management, and maintenance.
• Experience with cloud technologies (Azure), cybersecurity frameworks, and data analytics platforms.
• Demonstrated ability to manage large-scale projects and budgets.
• Excellent communication, leadership, and stakeholder management skills.

Key Competencies:

• Strategic & Analytical Thinking
• ERP Expertise (Microsoft D365)
• Digital Transformation Leadership
• Manufacturing Process Knowledge
• Change & Stakeholder Management
• Cybersecurity & Compliance
• Team Development & Collaboration

Performance Indicators:

• ERP (D365) performance and adoption metrics
• IT system uptime and cybersecurity resilience
• ROI from technology investments
• Operational efficiency and digital innovation outcomes
• Stakeholder satisfaction and employee engagement within IT