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Nair Systems is currently looking UPI (NPCI) Enablement Project – POS Deployment, Merchant Training & Support for our Qatar operations with the following terms & conditions.
· Support Agent must carry valid Qatar Driving License with own car and have good location awareness for efficient on-site execution.
Deployment Activities
· Visit each merchant/store location as per the assigned deployment sheet.
· Install and/or update POS terminals to enable UPI (NPCI) acceptance features.
· Perform POS system checks: power, printer, connectivity, and OS version verification.
· Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal functionality.
· Replace or apply branding materials (UPI/NPCI/) as per design standards. Merchant Training & Awareness Provide on-site training to merchant staff on:
· How to initiate and process UPI transactions on the POS.
· Common troubleshooting steps and escalation process.
· Understanding UPI limits, reversals, and refund procedures.
· Hand over printed merchant quick reference guides and contact details for support.
· Collect merchant acknowledgement/sign-off confirming training completion and successful UPI (NPCI) enablement. Post-Deployment & Reporting
· Submit daily visit and activity reports including merchant name, MID/TID, location, date & time of visit.
· Type of activity (installation, training, branding, reconfiguration).
· Attach test transaction receipt for confirmation.
· Capture before-and-after photos of terminal and branding.
· Escalate unresolved issues to the POS Tech Support Supervisor/backend configuration team.
· Ensure all documentation and data are updated accurately. Deliverables
· POS terminals enabled and configured for UPI acceptance.
· UPI (NPCI) branding applied as per NPCI guidelines.
· Merchant staff trained on UPI (NPCI) usage and troubleshooting.
· Signed merchant training & deployment completion report.
· Daily and weekly consolidated progress reports.
Roles & Responsibilities
a. Field Agent / Officer:
· Execute deployment and training activities at site.
· Ensure accuracy of configuration and documentation.
· Maintain professional communication with merchants.
· Validate test transactions.
b. Coordinator:
· Monitor deployment progress and agent performance.
· Handle escalations and coordination between field agent and backend teams.
Project Duration: 2months
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at [email protected]
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