Business Analyst

Requirements

• University degree in IT or relevant discipline, combined with minimum 6 years of relevant working experience in IT;
• Experience with ServiceNow platform for business process management and workflow automation;
• Experience with documenting business process flows, use cases, quality management plans and user acceptance testing;
• Experience working in an Agile software development environment;
• Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.);
• Good knowledge of BPMN or UML or other with equivalent value;
• Good knowledge of Wiki and collaborative sites;
• Excellent command of the English language.