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Requirements
- University degree in IT or relevant discipline, combined with minimum 6 years of relevant working experience in IT;
- Experience with ServiceNow platform for business process management and workflow automation;
- Experience with documenting business process flows, use cases, quality management plans and user acceptance testing;
- Experience working in an Agile software development environment;
- Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.);
- Good knowledge of BPMN or UML or other with equivalent value;
- Good knowledge of Wiki and collaborative sites;
- Excellent command of the English language.
Key Skills
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