Information Technology Support Specialist

Role: IT Support Specialist

Location: Onsite Aleksanterinkatu 9A, 00100 Helsinki Finland

Duration:6-12 months

Skills

Exceptional communication skills, both written and verbal, are imperative.

Fluency in English, with the ability to adapt to a business context proficiently.

Proactive and self-directed, with a desire to take ownership of tasks and projects.

Superior desktop support manner, characterized by patience and an ability to communicate technological concepts to individuals with various levels of tech proficiency.

Technical Proficiencies :

• Deep understanding of macOS and Windows support (Essential).
• Extensive experience with end-user hardware, including laptops, monitors, and peripherals.
• Practical experience supporting Google Workplace applications, such as Gmail, Docs, Sheets, and Meet.
• Familiarity with IOS and Android Operating Systems.
• Knowledge of ChromeOS is desirable but not essential.

Network Support :

• Knowledge of office networks and networking fundamentals.
• Strong ability to troubleshoot WiFi and internet connectivity issues.
• Proficient in managing LAN connections, including switch ports and cabling.

Facility Support :

• Solid background in supporting Meeting Room Systems.
• Experience with Google Meet is advantageous but not essential.
• Comprehensive understanding of AV principles and hardware components.
• Experience supporting office printers and multi-function devices (MFDs).

Please share resume to [email protected]