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We are looking for a reliable and tech-savvy Remote IT Technician to join our Global IT Support Team. This fully remote position offers you the flexibility to work from anywhere while supporting international teams across different time zones. You will play a key role in ensuring smooth IT operations, efficient troubleshooting, and maintaining top-quality technical support for our growing global workforce.
As a Remote IT Technician, you’ll be the first line of defense for technical issues, network reliability, and system performance — helping keep our team connected, secure, and productive.
⚙️ Key Responsibilities- Provide remote technical assistance via chat, email, or video calls
- Diagnose, troubleshoot, and resolve hardware, software, and network issues
- Assist with system setup, configuration, and user onboarding
- Manage updates, patches, and IT documentation
- Collaborate with system administrators to ensure network stability and data security
- Monitor IT systems and respond promptly to service requests and incidents
- Contribute to IT process improvements and automation initiatives
- Degree or certification in Information Technology, Computer Science, or related field
- 1–3 years of experience in IT support, help desk, or technical services
- Solid knowledge of Windows/macOS operating systems and networking basics
- Hands-on experience with remote desktop tools (e.g., TeamViewer, AnyDesk, RDP)
- Familiarity with Active Directory, Office 365, and ticketing systems
- Strong problem-solving, multitasking, and communication skills
- Fluency in English (German or French is a plus)
- Customer-focused and proactive work attitude
- 100% remote work flexibility
- Competitive salary and performance-based bonuses
- Opportunity to work with a global IT operations team
- Continuous training and certification support
- A dynamic, inclusive, and tech-driven culture
If you’re passionate about solving problems, supporting others, and advancing your IT career — we’d love to hear from you.
- 👉 Apply now to join our team as a Remote IT Technician!
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