RS
VP Global Shared Business Services & Riga Site Lead
RSLatvia5 days ago
Full-timeRemote FriendlyBusiness Development, Sales
VP of GSBS Transformation and Riga Site Lead

Riga (Hybrid working)

RS Group is a global organisation of over 9000 employees, with an EMEA Global Shared Business Service Centre based in Riga, and an outstanding team of Business Services professionals delivering a brilliant service across the region, supporting all of our European markets.

The VP of GSBS Transformation and Site Lead role provides leadership to represent and define the GSBS vision, strategy, and operating model in RS and GSBS Transformation projects. The role will drive change, organizational restructuring to align processes and structures with new goals, cultural integration to foster employee buy-in, technology adoption to enable new capabilities and stakeholder management to ensure collaboration and address concerns.

In addition, this role will be the site owner of the RS location in Riga, Latvia. As the site owner, the role holder will ultimately be expected to be the senior leader at this location and will be accountable for legal requirements and people, health, safety, and engagement across the whole of the site. It is expected that they will liaise with other parts of the organisation on behalf of roles outside of GSBS that are located at the site and ensure that all policies and procedures for the RS Group are followed and adhered to.

What you will be doing:

This role has a dual responsibility, for leading on Transformation Programmes within GSBS, and managing the Riga Office location:

Transformation:

  • You will be managing the priority initiatives for GSBS and representing GSBS in strategic business projects.
  • You will take ownership of project outcomes aligned with the GSBS overarching Strategy and objectives as well as the efficient project delivery.
  • The role holder will be accountable for strategic alignment to GSBS vision and strategy, resource optimization, allocating and managing assets effectively; stakeholder engagement, involving key parties to support project success, performance measurement tracking how the projects drive organizational KPIs and competitive advantage.
  • This role requires strong change management and leadership experience within a global organization, and a strong focus on execution.

Site Lead:

  • The role will require global cross-functional working, including interaction with all levels of management across our GSBS global enterprises and with senior stakeholders such as business/corporate functional owners, and functional VPs / SVPs.
  • The role will be responsible for the management of budgets, ensuring appropriate cost management, compliance and governance to all RS Group policies and procedures.
  • Ensuring the site meets all applicable health and safety and environmental standards, maintaining safe and productive working environment, and compliance with relevant laws & regulations.
  • Promote safe working practices and ensure risk assessments are conducted, necessary certifications, inspections, audits are planned for.
  • Maintenance, implementation of Business Continuity Plan. Identify key risks (operational, financial, safety) and create mitigation plans.
  • Handle emergency situations, escalations, incident investigations.
  • Manage site infrastructure, utilities, machinery / equipment maintenance. Developing and implementing strategies to maximize efficiency and effectiveness of the location.
  • The role holder will be expected to ensure GSBS concepts are operated on site (Operational excellence 4 quadrants) for GSBS and non GSBS managed activities and ensure that all operations are managed according to quality standards.
  • In cooperation with HR support local hiring, developing, and retaining talent, building learning organization and strong future ready talent pipeline within site for specific areas, and create inclusive, engaging, and collaborative work environment.

What we are looking for from you:

  • This role requires strong change management and leadership experience within a global organization, and a strong focus on execution.
  • You will have excellent stakeholder engagement skills, within a global, matrix environment.
  • Excellent knowledge of business processes and systems, and an understanding of the critical success factors for a Shared Service Centre as reliable, effective and efficient business service provider.
  • Experience in project management and process improvement.
  • Proven experience leading mixed function and diverse teams through change.
  • Experience of working and building relationships with senior leadership and key stakeholders across multiple geographies.
  • Understanding of technology and how it can be used to improve business performance.
  • Fluent in modern Latvian and English.

We are RS Group.

At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.

Our purpose? Making amazing happen for a better world.

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.

We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems.

We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.

Come and join us and over 9000 employees worldwide – and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.

Are you ready to explore the possibilities?

Apply