Role: DevOps Administrator

Position-1

Location: Santa Fe, NM (ONSITE)

Key Responsibilities

• COTS Application Management:
• Install, configure, upgrade, and maintain COTS platforms (OpenText Exstream, SonarQube, Jenkins, etc.).
• Monitor system performance and troubleshoot application issues.
• Implement security, backup, and recovery processes for COTS solutions.
• CI/CD Pipeline Development & Support:
• Build, maintain, and optimize CI/CD pipelines using Bitbucket and Jenkins.
• Automate development, testing, and deployment tasks to support rapid release cycles.
• Manage credentials, access controls, and integration with code quality tools.
• AWS Infrastructure Administration:
• Set up, configure, and monitor AWS environments and resources.
• Identify and resolve infrastructure issues; ensure systems are secure and cost-optimized.
• Support documentation, compliance, and best practices for AWS resources.
• System Administration (Linux & Windows):
• Administer and support both Linux and Windows server environments.
• Deploy software, manage user accounts/security, and apply updates and patches.
• Optimize performance and establish monitoring and alerting for both platforms.
• Collaboration & Documentation:
• Work closely with developers, QA, and other stakeholders to ensure seamless operations.
• Maintain detailed documentation covering installs, configurations, workflows, and troubleshooting steps.
• Provide support and training to teams using COTS platforms or related infrastructure.

Qualifications

• Minimum 5+ years’ experience installing, maintaining, and monitoring enterprise COTS products (OpenText Exstream, SonarQube, Jenkins).
• Minimum 5+ years’ experience building and managing CI/CD pipelines (Bitbucket, Jenkins).
• Minimum 3+ years’ experience setting up and monitoring AWS infrastructure.
• 3+ years’ experience administering Linux and Windows server environments.
• Proficiency with scripting languages (Python, Bash, PowerShell preferred).
• Strong troubleshooting skills and ability to resolve technical challenges independently.
• Solid understanding of application security, access controls, and compliance requirements.
• Excellent communication, documentation, and collaboration skills.
• Preferred Qualifications
• Experience with other COTS platforms or cloud environments.
• DevOps certifications (AWS, CI/CD, Linux, or related).
• Experience implementing monitoring and alerting solutions.