Senior Proficient Data and Analytics

Role Purpose

Support the development and implementation of data and analytics strategies to drive business performance. Collaborate with cross-functional teams to manage data pipelines, analyze trends, and deliver actionable insights. Contribute to the development of dashboards, models, and reports to support data-driven decision-making. Be the single source of truth for reporting and analysis across all consumer business unit, CVM and retention campaign analysis, growth analysis and metrics reporting across all portfolios in consumer business.

• Unit: Consumer
• Division: Customer Life Cycle
• Minimum role requirements:
• Qualification: Bachelor’s Degree in a relevant field (preferred Math, Computer Science, Economics, Physics, Operational Research or related)
• Experience: A minimum of 7 years’ experience.
  

Key Accountabilities

• Support the development of models for forecasting and prediction.
• Support change initiatives involving new analytics tools or strategies.
• Work with internal teams to align analytics with business strategy.
• Recommend process improvements to enhance data operations.
• Contribute to the development and management of data governance frameworks.
• Manage data pipelines, dashboards, and reporting systems effectively.
• Execute data strategies aligned with business needs and operational goals.
• Develop and maintain dashboards for effective data visualization.
• Monitor KPIs and key metrics to assess business performance.
• Identify and troubleshoot data-related issues proactively.
• Prepare reports and insights for management and key stakeholders.
• Provide training and support to team members on data tools and methodologies.
• Analyze data to identify trends, opportunities, and risks.
• Coordinate with vendors and partners for data integration.