Location: Zurich / Geneva / Basel / Lausanne, Switzerland (Hybrid or On-site)

Department: Business Analysis / Strategy / Operations

Employment Type: Full-time

Reports to: Head of Business Analysis / Director of Strategy / COO

We are seeking an analytical and detail-oriented Business Analyst to support strategic decision-making and business optimization across our operations in Switzerland.

In this role, you will act as the bridge between business stakeholders and technical teams — analyzing data, identifying opportunities, and delivering insights that drive process improvement, profitability, and innovation.

The ideal candidate has strong problem-solving skills, excellent communication abilities, and a passion for transforming data into actionable business strategies.

• Gather, document, and analyze business requirements, translating them into clear functional specifications.
• Conduct data-driven analyses to evaluate business performance, identify trends, and highlight improvement opportunities.
• Collaborate with cross-functional teams (operations, finance, IT, and product) to optimize workflows and systems.
• Develop business process maps, user stories, and use cases to support new initiatives or technology implementations.
• Prepare and present insightful reports, dashboards, and KPIs for management decision-making.
• Support project management activities, including scope definition, risk analysis, and change control.
• Evaluate new business opportunities, systems, and tools to enhance efficiency and profitability.
• Facilitate meetings and workshops with stakeholders to align requirements and priorities.
• Ensure that proposed solutions are technically feasible and aligned with strategic objectives.
• Stay current with industry best practices, digital transformation trends, and data analytics tools.

• Bachelor’s or Master’s degree in Business Administration, Economics, Data Analytics, or related field.
• 3–6 years of experience as a Business Analyst, preferably in a consulting, finance, or technology environment.
• Strong analytical and problem-solving skills, with the ability to interpret complex data.
• Proficiency in Excel, SQL, and data visualization tools (Power BI, Tableau, or similar).
• Experience with business process modeling tools (Visio, Lucidchart, or BPMN).
• Familiarity with ERP or CRM systems (SAP, Salesforce, or Oracle) is an advantage.
• Understanding of Agile and Waterfall methodologies.
• Excellent communication and stakeholder management skills.
• Fluent in English; German or French is a strong plus.
• Detail-oriented, proactive, and comfortable working in a dynamic, multicultural environment.

• Competitive Swiss market salary and performance-based bonus.
• Hybrid working flexibility (office + home office).
• Opportunity to work on strategic, high-impact projects with senior leadership.
• Professional development, training, and certification support (CBAP, PMI-PBA, Agile).
• Collaborative and innovation-driven work culture.
• Exposure to international teams and cross-functional projects.