IP Routing and Switching

Shift Timings: Australian Business Hours (03:30 AM to 12:30 PM IST / 02:30 AM to 11:30 AM IST)

Experience Level: 2-5 years

Location: Chennai

Customers Role Overview: Enterprise Services Provisioning, Testing, and Migration Engineer will be responsible for provisioning, configuring, and troubleshooting access network and services for enterprise customers.

The role demands a strong technical foundation in Carrier Ethernet, IP routing, and switching, alongside the ability to manage escalations and support field engineers.

This is a hands-on role requiring adherence to agile delivery processes, stakeholder communication, and the flexibility to work in secure environments or shifts.

Key Responsibilities:

• Provisioning: Provision and configure access networks manually and through automation tools. Engage with relevant workgroups to ensure that Outages & Migration activities will improve Network performance, remove legacy platforms, and consolidate Network resources whilst ensuring minimum impact and disruption to End Users and other Customer platforms.
• Identify and resolve network provisioning failures, determining root causes and recommending corrective actions.
• Support field engineers remotely for commissioning new services.
• Optimize provisioning processes for agile and timely delivery.
• Manage escalations within the team and ensure clear communication with stakeholders.
• Testing and Migration: Perform throughput and performance testing using tools like Wireshark and Geoprove. Troubleshoot enterprise voice provisioning issues, including SIP PRI.
• Conduct network validations and assist in migrations with minimal service interruptions. Collaboration: Engage with global customers, providing regular updates on provisioning and testing. Work closely with cross-functional teams to deliver end-to-end enterprise network solutions.
• Ensure compliance with workplace health and safety (WHS) policies.
• Additional Requirements: Work shift hours as required, including in secure rooms if necessary.

Required Technical Skills & Experience:

• Strong expertise in Carrier Ethernet, IP management, routing, and switching. Proficiency in networking protocols such as VLAN encapsulation, MPLS, L2/L3 VPN, BGP, OSPF, Static Routing, and IPv4/IPv6.
• Experience in working on various Vendor platforms, Transmission systems and Network management system applications such as Huawei U2000, Cisco EPM, Nokia NFM, and TeMIP.
• Experience working in access aggregates Cisco ASR, Juniper and Huawei, IP access routers CISCO NCS540, ASR903.
• Experience with enterprise voice switching and provisioning - C20, Ribon SBC, Ribon PSX.
• Excellent troubleshooting skills, with the ability to articulate issues clearly. Hands-on experience with packet tracing and analysis tools like Wireshark and Geoprove.

Preferred Qualifications & Certifications:

• CCNA/CCNP. Adaptability to flexible time schedules and the ability to work independently.
• Effective verbal and written communication skills.
• "Can-do" attitude with excellent time management and multitasking capabilities.
• Workplace Health and Safety (WHS) Responsibilities: Actively contribute to maintaining a safe and compliant workplace.
• Adhere to all workplace health and safety standards. Flexible to work in Australian Business Hours (03:30 AM to 12:30 PM IST / 02:30 AM to 11:30 AM IST)

Education Qualification : Any B.E Graduate / preferably B.E ECE & Telecommunication