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The Recruitment Company Pty Ltd

UI / UX Specialist

The Recruitment Company Pty Ltd
Australia · Full-time · Mid-Senior
Join The Services Company As a UX/UI Designer

Are you a passionate UX/UI Designer looking for your next exciting opportunity? Our client, a respected government agency, is seeking a skilled professional to become part of their dynamic team located in Parramatta, New South Wales (hybrid work scenario). This is a 9 month role that may extend beyond the initial contract.

Role Purpose

The Mid-Level UX Designer plays a key role in designing and enhancing user-centred digital services within a critical digital platform. Working within a multidisciplinary Agile team, the role focuses on improving usability, accessibility, and experience consistency across the platform in alignment with NSW Government Digital Design Standards and WCAG accessibility guidelines.

Key Responsibilities

  • Design and refine user journeys, wireframes, prototypes, and high-fidelity UI designs for key portal features and enhancements.
  • Conduct user research and usability testing to inform design decisions and validate solutions.
  • Collaborate with service designers, product managers, developers, business analysts, and content designers to deliver effective, user-friendly digital services.
  • Translate complex legislative and procedural requirements into intuitive user experiences.
  • Advocate for human-centred design across internal and external stakeholder groups.
  • Maintain consistency in design across services, aligning with design systems and NSW Government standards.
  • Use data, user feedback, and behavioural analytics to iterate and improve digital products.
  • Contribute to the design library and documentation to support scalable, reusable design patterns.

Key Challenges

  • Balancing user needs with policy, legislative, and technical constraints.
  • Designing for a wide range of users, including the general public, state and federal government agencies, councils, developers, and planning professionals.
  • Delivering consistent UX across multiple integrated systems and digital services.
  • Working within tight timelines while maintaining design quality and accessibility compliance.

Essential Requirements

  • 3-5 years of UI or UX design experience on digital platforms, preferably in government or large-scale service environments.
  • Proficiency in UX tools such as Figma, Miro, or similar.
  • Strong knowledge of user-centred design practices, usability heuristics, and WCAG 2.1 accessibility standards.
  • Demonstrated experience conducting user research and usability testing.
  • Solid understanding of responsive and mobile-first design principles.
  • Excellent communication and stakeholder engagement skills.

Desirable

  • Experience with government portals, especially transactional or regulatory platforms.
  • Familiarity with Agile delivery environments and tools (e.g., Jira, Confluence).
  • Knowledge of NSW planning or development processes is a plus.
  • Exposure to service design or content strategy.

Key Skills

Ranked by relevance

ux user research designer ui design systems responsive wireframes prototypes figma jira
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Country Guide

Australia

Skilled migration pathways & strong salaries

Posted
Oct 29, 2025
Type
Full-time
Level
Mid-Senior
Location
Parramatta
Company
The Recruitment Company Pty Ltd

Industries

IT Services IT Consulting

Categories

Information Technology

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