An exciting opportunity exists for an experienced UI/UX Designer to join a high-profile federal government program improving digital experiences across multiple user groups. You'll design intuitive, accessible interfaces, contribute to an established Design System, and collaborate with stakeholders to deliver impactful, user-centred solutions.

• Design wireframes, prototypes, and user journeys to bring ideas to life.
• Contribute to and enhance an existing Design System.
• Facilitate co-design workshops to generate, validate, and iterate design ideas with stakeholders.
• Conduct usability testing sessions with staff, providers, and participants.
• Gather and evaluate user requirements in collaboration with product and business owners.
• Engage with business, providers, and participants to co-design solutions that improve systems, processes, and user outcomes.
• Illustrate concepts using storyboards, process flows, and sitemaps.
• Collaborate with business analysts to capture and analyse data-related requirements.
• Secure stakeholder agreement and formal sign-off on requirements and deliverables.
• Contribute to project documentation including service design artefacts, process maps, and functional specifications.
• Produce deliverables aligned with project timelines and milestones.
  
  

• Proven experience in eliciting UI/UX requirements through workshops, prototyping, observation, or interviews.
• Strong understanding of UI/UX methodologies and hands-on experience designing to WCAG accessibility standards.
• Excellent stakeholder engagement and communication skills, with the ability to present confidently to senior stakeholders.
• 3-5 years' experience working as a UX/UI Designer in a complex environment.

Desirable:

• Experience designing for Salesforce platforms.
• Demonstrated experience designing for accessibility and inclusion.
• A passion for accessible design and development, and openness to innovative approaches.
  
  

If you would like to apply, please contact Emma on 0413 507 344 or email [email protected].

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