Black Box
Product Manager
Black BoxBrazil1 day ago
Full-timeProduct Management

We are seeking two Product Managers to lead our Modern Workplace practice across two strategic pillars: Workplace and Workforce.


  • PM – Workplace: Focused on modernizing IT environments, digital collaboration, and intelligent operations. You’ll drive initiatives in cloud modernization, UCaaS transformation, automation, and SmartOps, ensuring secure, connected, and adaptive workplaces.
  • PM – Workforce: Focused on optimizing workforce operations through AI, automation, and analytics. You’ll design solutions that enable self-optimizing, data-driven, and agile teams, driving measurable business outcomes and workforce transformation.


Both roles require experience in solution strategy, portfolio management, and cross-functional collaboration with sales, delivery, and innovation teams. Ideal candidates are strategic and forward-thinking leaders passionate about shaping the future of how people work and connect.


Qualifications


  • Fluent in English (written and spoken)
  • 5+ years of experience in Product Management, Digital Workplace Transformation, or IT Service Strategy
  • Strong understanding of Infrastructure as Code (IaC), evergreen IT strategies, ITSM automation, AIOps, and analytics
  • Proven ability to communicate with clients, lead advisory sessions, and facilitate workshops effectively
  • Familiarity with platforms such as ServiceNow, AWS, Azure, or similar ITSM/Cloud ecosystems
  • Working knowledge of AIOps, self-healing systems, agentic automation, and predictive analytics
  • Understanding of platform rationalization and automation-driven modernization strategies
  • Bachelor’s degree in Technology, Business, or a related field (MBA or equivalent preferred)
  • Relevant certifications (e.g., ITIL, ServiceNow, AWS, Azure, or AIOps frameworks)

Key Skills

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