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- Bachelor's degree in Business Administration or a related field or equivalent practical experience.
- 5 years of experience in business operations, program management, or similar role within a technical or engineering environment.
- Experience defining business requirements and driving operational efficiency (e.g., business strategy, data analysis, metrics and insights, process improvements).
- Ability to work effectively both separately and as part of a cross-functional team.
- Excellent problem-solving skills and investigative abilities.
- Excellent communication, people-management, teamwork, and organizational skills.
Responsibilities
- Lead initiatives to solve business issues across multiple functions and levels in the organization; drive change, influence decision making, and lead adoption of key business processes.
- Build relationships with program stakeholders, including managing expectations of executive cross-functional leads and ensuring they have the insights they need to make effective decisions.
- Develop and implement new business operations programs and procedures or improve existing ones.
- Create and present executive-level communications and reports on business operations, performance, and initiatives.
- Provide guidance and program management throughout planning and implementation phases across various initiatives. Identify and collect data to produce actionable business insights and recommendations for executive leadership.
Key Skills
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