Queensland Government
Director
Queensland GovernmentAustralia2 days ago
Full-timeOther
The Director will be responsible for overseeing the delivery and continuous improvement of regulatory functions in accordance with specific legislative requirements that are aimed at protecting the interests of consumers and supporting fair trading practices across regulated industries.

Your role within Policy, Performance and First Nations will support the department to improve performance and achieve better outcomes for the State through the setting up and delivery of the departments and Government's long-term strategic reform agenda and objectives. The work you will do helps someone every day, and that means the world to us.

You will be part of Regulatory Services which is responsible for administering legislation that impacts on providers of community housing, residential services, manufactured homes, and retirement villages.

What You Will Be Doing

  • Lead the delivery of Regulatory Services registration, accreditation, compliance and review functions including regulatory assessments, complaints investigations and enforcement actions in accordance with relevant legislation, by setting directions and delivering outcomes in alignment with identified objectives.
  • Apply sound critical judgement and decision-making in conducting quality assurance reviews of assessment findings and recommendations, to ensure conformance with legislative requirements and that regulatory decisions are rigorously considered and supported by clear rationale.
  • Provide strategic and operational advice on current and emerging risks and issues impacting regulated industries and consumers and developing innovative, practical and best practice responses to improve regulatory outcomes and reduce regulatory burden.
  • Prepare and present a range high quality documentation including detailed written reports, enforcement notices, correspondence, briefing notes, submissions and other documentation as required, reflecting sound assessment and evidence-based findings and providing timely advice, options and recommendations to senior executives to support decision-making.
  • Lead the design, implementation and evaluation of industry wide engagement and compliance strategies and plans, ensuring that projects and initiatives achieve expected outcomes in accordance with strategic priorities and legislative requirements.
  • Build, maintain and support collaborative relationships and partnerships with internal and external stakeholders including service provider and resident representative bodies and relevant government agencies, to achieve effective regulatory outcomes and ensure an understanding of current and emergent sector or market issues and developments.
  • Coordinate and manage resources, workflows and activities to deliver on priorities and establishing appropriate monitoring and review systems to report on the progress and delivery of priorities against time, quality and cost indicators.
  • Lead and manage staff, physical and financial resources in accordance with relevant legislation, strategic objectives, Queensland Government and departmental policies and contemporary best practice standards.
  • Lead effective workforce planning and development processes to ensure recruitment, performance management, succession planning and learning and development plans are in place and reflect agreed priorities.
  • Lead a positive team culture focused on collaboration, communication and cultural capability including for Aboriginal and Torres Strait Islander peoples; working flexibly in a fast-paced and diverse team environment; embracing agile methodology and using a build, measure, learn approach which contributes to continuous improvement and supports change.
  • Lead, model, and foster professionalism, accountability and ethical behaviour.
  • Lead a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and are part of day-to-day operations.


Applications to remain current for 12 months

Job Ad Reference: QLD/668264/25

Closing Date: Wednesday, 12 November 2025

Occupational group Management
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