Technical Support / Sales Assistant Engineer – Turkey

📍 Location: Istanbul or other major cities in Turkey (frequent travel within the region)

🌍 Department: International Business Department

About Us

Mech-Mind Robotics is a global leader in 3D vision and AI-powered industrial automation solutions, serving customers in over 50 countries across automotive, logistics, electronics, and manufacturing industries. We empower system integrators and end users with cutting-edge 3D vision technologies to build smarter factories and drive industrial innovation.

About the Role

We are looking for a proactive and technically strong Technical Support / Sales Assistant Engineer to join our Turkey market team. This position combines hands-on technical support (≈70%) and sales assistance (≈30%), ensuring customers and partners can achieve success with Mech-Mind’s solutions.

Key Responsibilities

• Provide on-site technical support, installation, debugging, testing, and training for distributors and customers in Turkey, ensuring they can independently handle system integration and problem-solving.
• Assist sales activities such as customer visits, technical presentations, documentation preparation, and market information collection.
• Collaborate closely with sales and solutions engineering teams to align technical and business needs throughout the sales cycle.
• Conduct feasibility studies, participate in technical demonstrations, and provide timely technical feedback for continuous product improvement.
• Support sales in developing proposals, specifications, and contract negotiations with technical insights.

Requirements

• Bachelor’s degree in engineering (automation, mechatronics, robotics, or related fields).
• 3+ years of experience in industrial automation, robotics, or technical support engineering.
• Strong technical and troubleshooting skills, with hands-on experience in system integration or robotic applications preferred.
• Excellent communication, presentation, and customer-facing skills; ability to train and guide distributors effectively.
• Market awareness and willingness to assist sales development in the local region.
• Fluent in English and Turkish; Chinese is a plus.
• Willingness to travel frequently within Turkey.

What We Offer

• Competitive salary and performance-based bonus.
• Opportunity to work with cutting-edge 3D vision and AI automation technologies.
• Professional growth and cross-regional collaboration opportunities.
• International and dynamic working environment.

Join us to bring intelligence and innovation to industrial automation!