ICT Officer

Permanent - Please note that this position is part of the Emiratisation Program, as such only nationals can be considered

Abu Dhabi

An ICT Officer is required to work for a large Oil & Gas company based in Abu Dhabi on a permanent basis.

As the ICT Officer, you will be reporting to the IT/TLC Infrastructure Coordinator and will be responsible for providing troubleshooting and support to the teams within the office, including procurement, finance, general services and HSE. You will also be responsible for managing and optimizing the company’s hardware and software provisions

Main responsibilities:

• As the ICT Officer, you will ensure the availability of IT services and tools to all stakeholders.

• Monitor the status of IT infrastructure and networks.

• Primary point of contact for help desk support, troubleshooting user’s problems as required.

• As the ICT Officer, you will install company software and hardware as required.

• Assist with the implementation of ICT policies and their adoption by users.

• Support cybersecurity related projects.

• Cooperate with other IT teams across the region as well as with HQ in Milan.

Skills and experience required:

• Bachelor’s degree in an IT-related discipline.

• At least 3 years’ experience in a similar IT support/coordination role.

• As the ICT Officer, you will have experience with Windows OS, including basic installation and configurations, build preparation, managing group policies and fundamentals of Active Directory.

• Strong knowledge of Microsoft Azure.

• Experience with Microsoft Office 365.

• As the ICT Officer, you will have experience with VMware or similar virtualization platforms.

• Knowledge of ITIL fundamentals.

• Detailed-oriented, autonomous, with a problem-solving mindset.

• Strong communication and team working skills

• Fluent level of English and Arabic

First Recruitment Group are committed to finding the right candidates for our clients, and the right companies for our candidates to work for. We’re passionate about putting people first, and take pride in being able to offer an all-round service for candidates and clients with our payroll solution, Primis and workforce management solution, Operam.

As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.