UpperGround by Hudson
Business Analyst (Specialist) - ICT
UpperGround by HudsonAustralia1 day ago
ContractInformation Technology
Role BriefYou will work as part of the Strategy and Transformation Unit, building strong and effective relationships and helping officers understand their information management (IM) responsibilities and opportunities. In particular, you will use your in-depth knowledge of digital information management tools and platforms such as SharePoint to support new ways of working. You will provide strategic advice on information management issues, strategies, frameworks and support models that will underpin best practice and effective lifecycle management of departmental records and information. You will be an advocate for the department’s ongoing IM maturity uplift.

Key ResponsibilitiesThis role requires you to lead key activities that focus on maturing information management capability across the organisation.

Microsoft 365 Configuration & Design:
  • Design, implement, and optimize document libraries, metadata structures, taxonomies, and SharePoint/Teams workspaces.
  • Create and maintain workflows, permissions, and access controls to ensure secure document collaboration.
Document Management & Migration:
  • Lead or assist in the migration of documents from legacy repositories (e.g. eDOCS) to Microsoft 365, ensuring minimal disruption and data integrity.
  • Map metadata and ensure appropriate classification, tagging, and storage of migrated content.
Stakeholder Engagement &   Governance:
  • Develop, maintain and foster a commitment to quality customer service which you will demonstrate by providing advice on the development, design and operation of contemporary information management systems with a focus on the M365 platform.
  • Consult and participate in the development and implementation of policy, procedures, standards, information classification and labelling, user access controls, information sharing protocols and other necessary frameworks that will enable the effective operation of IM.
Technical skills, abilities and cultural capability
  • 5+ years of experience in Microsoft 365 (SharePoint, Teams, OneDrive) configuration and administration.
  • Experience with document management systems such as eDOCS.
  • Experience with cloud-based record management platforms such as RecordPoint.
  • Detailed knowledge of current and emerging Information Management trends, standards and practices including content service platforms, use of Microsoft platform and collaboration tools and managing their impact on IM.
  • Establishes and maintains co-operative working relationships with co-workers and stakeholders.
  • Demonstrated ability to work with a diverse set of stakeholders to raise departmental-wide awareness and adoption of IM standards, that influence the implementation of platforms including case management systems, electronic workflows, electronic document and records management systems.
  • Analyses information, problems, situations, practices or procedures to define the problem or objective.
  • Works as part of a team and collaborates with colleagues, contributing to a work environment characterised by initiative, innovation and equity and positively support decision-making to ensure the Department is increasingly capable of achieving Government objectives.
  • Contributes to workplace equity, diversity, respect and inclusion that enriches our culture of respect and inclusion.
  • Perform other essential duties and tasks specific to the position as required.
Qualifications and conditionsWhile not a mandatory requirement a bachelor’s degree in Information Management, Library Science, Computer Science, or related field (or equivalent experience) will be highly regarded.


To submit your application, in strict confidence, please submit your resume in Word Format using the appropriate link quoting reference No. 247275. Should you require further information please email [email protected]


Diversity, Equity & Inclusion at Hudson
Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.

Casual Loading 
Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.

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