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Respond is committed to equal employment and growing a diverse workforce. If you do not "tick every box" there are likely other valuable attributes and skills that you have, that would make you a great fit for the organisation. We welcome applications from people of all cultures, nationalities, genders and from anyone who has historically faced social exclusion. If you feel this role is for you, then please apply.
Role: People & Culture Generalist
Location: Waterford / Hybrid
Reporting To: People & Culture Manager
Terms: Full-time Permanent (39 hours per week)
Salary Range: €40,000 0 €51,250 (Please note that offers are typically made at the beginning to mid-range of the advertised salary, based on skills and experience)
Job Purpose:
The People & Culture Generalist will play a key role in delivering high-quality operational, recruitment, and onboarding support across all areas of the People & Culture function. This role ensures the efficient execution of HR processes throughout the employee lifecycle, with a particular focus on attracting, onboarding, and supporting employees to create an exceptional people experience. The position contributes to maintaining accurate data, ensuring compliance, and driving continuous improvement across HR systems, processes, and service delivery.
Core Duties and Responsibilities:
Recruitment & Onboarding
- Support end-to-end recruitment activities, including drafting job descriptions, advertising vacancies, scheduling interviews, carrying out interviews when required, coordinating hiring panels, and completing reference and background checks.
- Coordinate and implement onboarding activities, ensuring new employees have a positive and well-structured introduction to the organisation.
- Track and monitor probationary periods and performance reviews, escalating issues and following up on reviews as required.
- Partner with hiring managers to ensure an efficient, consistent, and engaging candidate experience.
- Maintain recruitment and onboarding records in the HR Information System (HRIS) and support reporting on recruitment activity.
- Provide day-to-day operational support across the full employee lifecycle including employee status changes, promotions, transfers, and leavers.
- Maintain and update employee records, ensuring compliance with company policies and data protection legislation.
- Assist in administering Garda vetting, working permit checks, and related compliance processes and support external audits.
- Support the implementation of HR policies, procedures, and initiatives in collaboration with the People & Culture team.
- Collaborate with the People and Culture team regarding employee concerns.
- Support employee engagement, wellbeing, and internal communications initiatives.
- Assist with the coordination of learning and development activities and employee surveys as and when required.
- Maintain HR data accuracy and integrity within the HRIS and other systems.
- Assist with People & Culture reporting as required.
- Support the use of data analytics to identify trends and inform decision-making.
- Liaise with payroll in relation to employee enquiries and support the administration of any employee benefit scheme.
- Contribute to continuous improvement projects, digital initiatives, and process enhancements across People & Culture operations.
- Support audit preparation, policy updates, and compliance reviews.
- Undertake other duties as assigned by the People & Culture Manager.
Education & Qualifications:
- Third-level qualification in Human Resources, Business Administration, or a related field (or equivalent experience).
- CIPD membership desirable
- 2-3 years of experience in a People & Culture or HR operations role with significant exposure to recruitment and onboarding.
- Demonstrated ability to coordinate high-volume or multi-role recruitment processes.
- Strong HR systems knowledge (Cezanne experience an advantage).
- Excellent proficiency in Microsoft Office, particularly Excel and data management.
- Proven ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Strong understanding of employment law, compliance, and HR best practice.
- Exceptional communication and interpersonal skills, with a customer-focused approach.
- Self-motivated, organised, and able to work effectively both independently and collaboratively.
Key Skills
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