Cross Technology Managed Services Engineer (L3)

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Primary Duties & Responsibilities

• Manage and support a 10,000+ user environment with a strong emphasis on Intune (MDM/MAM), device enrolment, compliance policies, and endpoint management.
• Configure, troubleshoot, and maintain Intune and Microsoft Endpoint Manager services, ensuring device security, patching, and compliance with organizational standards.
• Provide day-to-day administration and production support for Intune/MDM, Microsoft 365, Teams, and OneDrive environments.
• Develop, deploy, and maintain device configuration profiles, compliance policies, app protection policies, and conditional access rules.
• Monitor system health, performance, and compliance posture of managed devices, proactively identifying and resolving potential issues.
• Practical knowledge of device enrolment methods (Autopilot, Apple DEP, Android Zero-Touch), Active Directory/LDAP, DNS, mail routing, and patch management.
• Administer security baselines, BitLocker encryption, Windows Update for Business (WUfB), and mobile application deployment via Intune.
• Collaborate with security and infrastructure teams to maintain device security posture, identity protection, and zero-trust policies.
• Other duties as assigned.
  
  

Requirements

• Strong background in Intune / Microsoft Endpoint Manager (MDM/MAM) administration and support.
• 5 to 8+ years of experience in M365 administration, with at least 3+ years hands-on experience in Intune/MDM.
• Proven experience implementing, migrating, and supporting large-scale environments (10,000+ users and devices) from legacy on-prem to M365.
• In-depth understanding of Active Directory, Azure AD, conditional access, endpoint security, and device lifecycle management.
• Experience with patch management, compliance monitoring, and security baselines using Intune and related tools (e.g., SCOM, Defender for Endpoint).
• Ability to perform under pressure in a fast-paced, enterprise IT environment.
  
  

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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