Sr Agile Coach

Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.

Position Summary

We are seeking Agilists to serve as agile leaders within the organization. Senior Agilists define and promote best practices for agile methodologies at the product and team level, coach Agilists across teams, and ensure visioning and planning activities are grounded in agile principles. They enable the organization to experiment and evolve strategies to meet product objectives.

Titles may include Release Train Engineer and Product Agile Coach.

Key Areas of Responsibility

• Help the Product team integrate with the Portfolio and navigate complexity
• Collaborate with Portfolio Leadership to drive Product and Portfolio success
• Coach team-level Agilists (e.g., Scrum Masters) and Product Managers in facilitation and backlog management
• Coordinate Agile Teams in product delivery and lead Agile Team structure adaptation
• Identify and communicate product impediments and risks, and lead response planning
• Ensure aligned, end-to-end product execution including planning, development, testing, delivery, and operations
• Drive continuous improvement using Objectives and Key Results (OKRs)
• Facilitate product-level agile events, workshops, and coaching sessions
• Maintain documentation, metrics, and improvement plans for agile practices
  
  

Product Strategy, Vision, and Planning

• Maintain transparency through regular communication of agile outcomes and impediments to stakeholders
• Define best practices for planning activities including product roadmaps, OKRs, PI planning, and cross-team collaboration
• Coach Product Managers and Agilists on agile ways of working to build strategic and tactical capabilities
• Act as a transformational advocate for agile and product mindsets across teams
  
  

Product Design and Development

• Ensure teams are staffed with the right roles and skills to meet objectives
• Collaborate with Product Managers to prioritize and communicate roadmaps across Product Owners and teams
• Manage risks, dependencies, and the flow of value across the product and with external teams
• Simplify governance, audit, and compliance requirements in collaboration with Product and Risk/Compliance teams
  
  

Performance Measurement and Optimization

• Establish and monitor product-level metrics to drive outcomes and support continuous improvement
  
  

Qualifications And Experience

• Operational knowledge of large Agile programs (5+ teams) and frameworks such as SAFe, LeSS, DAD, Nexus
• Able to define and execute product transformation strategy based on business needs
• Skilled in Agile team structuring and product startup processes
• Proficient in Value Stream Mapping and improving delivery flow
• Master-level skills in continuous improvement and cross-team facilitation
• Master-level Agile coaching and facilitation experience
• 4+ years leading Agile transformations at the product or release train level
• Experience coaching teams from inception to maturity for sustainable delivery and speed
• Facilitated Agile Release Trains and led delivery using Kanban
• Coached senior leaders and stakeholders (director level and above preferred)
• Led multi-team change initiatives and coached other facilitators and change agents
  
  

Statement to Third Party Agencies

To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.