Sparta Loyalty seeks a dedicated and experienced CRM/Loyalty Program Project Manager to join our dynamic team. In this role, you will oversee and manage the development and implementation of our cutting-edge loyalty programs, working closely with cross-functional teams to ensure timely delivery and exceptional results.

Key Responsibilities:

• Manage the entire project lifecycle, from conceptualization to implementation and ongoing optimization.
• Collaborate with cross-functional teams, including IT, marketing, sales, and customer service, to develop and execute CRM and loyalty program strategies.
• Define and document project requirements, objectives, and deliverables.
• Develop and maintain project plans, including schedules, budgets, and resource allocation.
• Monitor and track project progress, proactively identifying and addressing risks and issues.
• Ensure that projects are delivered on time, within scope, and on budget.
• Provide regular status updates to stakeholders and senior management.
• Continuously improve project management processes and best practices.
• Participate in product development, providing input on CRM/loyalty program features and functionalities.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• A minimum of 3 years of experience in the IT sector, with a focus on CRM and/or loyalty program management.
• Proficient in project management tools and methodologies.
• Strong understanding of CRM systems, loyalty programs, and customer engagement strategies.
• Near-native English language proficiency (C1 level).
• Proven experience in product development and coding.
• Ability to work effectively in cross-functional teams.
• Excellent communication, presentation, and interpersonal skills.
• Strong problem-solving and critical-thinking abilities.
• Willingness to learn and adapt to new technologies and methodologies.
• Ability to work remotely and in the office, as needed.

We offer:

• A competitive salary and benefits package.
• The opportunity to work on exciting, innovative projects with a talented team.
• A flexible work environment, with the option to work remotely or in the office.
• Opportunities for personal and professional growth, including training and development programs.
• To apply, please submit your CV, a cover letter detailing your relevant experience, and any supporting documentation to [email protected] We look forward to reviewing your application and discussing the possibility of you joining our team at Sparta Loyalty.

Sparta Loyalty is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.