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Responsibilities for this position may include but are not limited to
- Engineer and maintain SolarWinds NCM compliance artifacts—rules (regex/advanced config search), policies, and policy reports—with remediation scripting to enforce network hardening standards.
- Develop, test, and validate compliance content (e.g., Cisco IOS/IOS‑XE baselines, golden configs, remediation playbooks) and govern device templates used to assess controls.
- Plan and execute SolarWinds platform upgrades in controlled environments; coordinate prerequisites (access, server readiness) and post‑upgrade validation.
- Integrate compliance workflows with ServiceNow (e.g., indicator tasks, tracking, and closure) and maintain clear status for stakeholders.
- Coordinate vendor interactions (e.g., opening/following up on cases, facilitating engineering‑to‑engineering exchanges) to resolve platform or connector issues and drive outcomes.
- Instrument SNMP/connectivity and discovery pre‑requisites so devices are monitored and evaluated reliably; partner with firewall/server teams to remove blockers.
- Use agile delivery tooling (e.g., Azure DevOps) to create and manage Features/Stories with acceptance criteria and traceability for deployment tasks and safeguards.
- Publish high‑quality documentation (configuration standards, runbooks, troubleshooting guides) and deliver concise status updates in stand‑ups and stakeholder reviews.
- Track and improve compliance posture by monitoring policy report outcomes and driving remediation with site/network owners; demonstrate fixes using NCM remediation workflows.
- Hands‑on expertise with SolarWinds NCM (rules, policies, policy reports, remediation scripts; advanced config search and regex).
- Proven experience building and validating network hardening content for Cisco IOS/IOS‑XE (e.g., golden configs, device templates, rules for legacy and current versions).
- Working knowledge of CIS Benchmarks and/or DISA STIG and how to operationalize them via NCM compliance reports.
- Proficiency with ServiceNow tasking or equivalent ITSM workflows to manage indicators/changes and document evidence.
- Familiarity with SNMP, device onboarding, and connectivity considerations to ensure accurate monitoring and compliance scans.
- Experience planning/validating SolarWinds platform upgrades and coordinating access/permissions and server prerequisites.
- Ability to drive vendor casework through to resolution with clear, written technical communication.
- Strong documentation skills (standards, runbooks) and agile collaboration (e.g., Azure DevOps work items, acceptance criteria).
- Depth in policy/report engineering for compliance frameworks and automation of remediation at scale within NCM.
- Experience creating/maintaining device templates and alignment to evolving benchmarks across platform and device families.
- Demonstrated ability to show remediation outcomes and drive closure using NCM’s violation and remediation workflows.
- Exposure to SQL/Windows administration considerations relevant to SolarWinds deployments and upgrades (application/DB).
- Knowledge of CIS policy artifacts and mapping of organizational controls to enforceable checks.
- Scripting for network automation (e.g., PowerShell) to support compliance evidence generation, packaging, or validation.
Relocation may be considered.
International Considerations
Expatriate assignments will not be considered.
Key Skills
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