ThoughtBot
ICT Governance Business Analyst
ThoughtBotLuxembourg10 hours ago
ContractInformation Technology

Main responsibilities:

  • place Governance rules like ITIL, COBIT, Prince2, GDPR
  • Participate in defining and updating IT governance processes (demand management, change management, document management, etc.);
  • Contribute to the collection, analysis, and formalization of business requirements in conjunction with technical and functional teams;
  • Participate in writing documentation (procedures, diagrams, role matrices, training materials);
  • Assist in ensuring compliance with internal IT security, quality, and risk management policies;
  • Participate in the preparation of governance committees (reporting, KPIs, action plan monitoring);
  • Contribute to the implementation of IT performance indicators and the production of reports for management;
  • Collaborate with project teams on cross-functional topics (tool implementation, performance monitoring, process audits).


Soft skills:

  • Analytical and rigorous mindset
  • Excellent communication and summarization skills
  • Service-oriented and collaborative
  • Willingness to learn and grow in a structured environment

Key Skills

Ranked by relevance