Network Engineer
GetronicsSingapore14 hours ago
ContractInformation Technology
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Responsibilities
- Handling tickets / Incidents via Service Now platform
- Lead technical incident calls as a SME
- Troubleshooting and providing break fix support to technical issues
- Perform root cause analysis of raised issues
- Defining process improvements and ensuring that the processes are adhered to
- Take shared ownership of resolving issues in a SLA driven environment
- Mentoring / training team members as a SME
- Testing and auditing as required from time to time
- Improves and maintains customer and employee satisfaction
- Work as part of a Follow the Sun support global support model
Technology Knowledge
- Deep knowledge in R&S
- AWS Certified Advanced Networks / Cloud Architect or Azure Network components;
- Native AWS Load Balancers experience
- Hyperscalers integration with on-prem DCs, sites and application impacts;
- Capacity planning for hyperscalers and on-prem components
- Virtual router deployment and troubleshooting (BGP, EIGRP, OSPF, QOS, MPLS, WAN)
- SDWAN Viptela (Vmanage, VSmart, VBound, Vedge)
- Switch – Cisco/Arista (STP, HSRP, SVI, EtherChannel, Stackwise, VSS, Nexus)
- WLAN – Cisco
- Cisco Meraki
- Virtual Load Balancer - F5
- Desirable – P5G
Qualifications
- Min 5 to 10 years of Network Engineer experience supporting global network infrastructures
- Extensive experience in deploying and supporting Virtual Devices, integration and hyperscaler NW environment
- Engineering level Hyperscalers accreditation
- Experience in working as part of a global support (follow the sun) model
- Cisco CCIE /CCNP/CCNA and other industry standard networking certifications
- Expert level knowledge in the real time analysis troubleshooting and documentation of issues within LAN/WAN architectures and IP Services.
- Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problems.
- Expert level knowledge for debugging network devices and outstanding Wireshark reading skills.
- Extensive hands-on experience with:
- Cisco ASR, ISR and Catalyst product families
- Cisco Meraki Devices MS and MX Series.
- Cisco Nexus 9K/7K/5K/2K (NXOS) Series of switches
- Wireless LAN technologies – Cisco and Aruba
- F5 Load balancers
- Cisco SD-WAN
- Open for locals only.
Key Skills
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