Norwegian Refugee Council
HR Coordinator North-East Ukraine Kharkiv
Norwegian Refugee CouncilUkraine9 hours ago
Full-timeHuman Resources
Job Description

The Norwegian Refugee Council (NRC) is reinforcing its presence in North-East Ukraine and establishes an Area Office based in Kharkiv. The Area Office North - East (AONE) will become a new area office, scaled up from the current Kharkiv Field Office, and will start being operational in the first half of 2026. The Area Programme Manager will take an active part in this scale up.

AONE will cover regions of Kharkiv and Sumy where current Field Office (FO) in Shostka will, in first half of 2026, structurally move to be under new Kharkiv AONE.

The key sectors of intervention covered by the North-East area office will include Shelter, Information Counselling and Legal Assistance (ICLA), Protection from Violence, Education, and emergency response through cash assistance.

The HR Coordinator is the most senior HR staff at the Area level and will lead the HR and Administration team and provide advice in line with NRC standards and support program/project implementation teams.

Start date for this position on January 2026

Responsibilities

Generic responsibilities

  • Implement NRC’s systems and procedures at the area level.
  • Ensure adherence to NRC policies, handbooks, guidelines, donor requirements, and the national labor law in all processes and procedures.
  • Support actively in the area office scale up efforts, including through recruitment and onboarding of new staffs.
  • Prepare and submit reports and analyses.
  • Ensure proper filing of all supporting documents.
  • Management of HR team at the Area level.
  • Ensure development and implementation of administrative systems and procedures.
  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards and principles within NRC and amongst beneficiaries served by NRC.
  • Ensure adherence to NRC policies and the national labor law in all processes and procedures.
  • Advice in personnel conflicts/processes when relevant.
  • Coordinate with relevant partners, suppliers, authorities, lawyers etc.

Specific responsibilities

    • Develop the Area-specific HR SOPs and policies.
    • Ensure timely implementation of HR activities and dissemination of HR SOPs and policies at the Area office.
    • Ensure that onboarding, inductions, performance management and exit procedures are implemented for all staff at the Area office.
    • Advice and support line managers and staff with personnel queries in line with NRC SOPs and HR policies.
    • Follow up on disciplinary measures/meetings, conflict management and participate in investigations as required.
    • Ensure accurate and timely data is maintained in all NRC files (online and hard copies).
    • Ensure national staff benefits including leave and health insurance are processed and tracked as per NRC procedures.
    • Ensure recruitments at the Area office are processed and tracked as per NRC procedures.
    • Provide personnel and recruitment reports as required.
    • Coordinate with the country office the Country development plan for the staff.
    • Analyze the work and development plans and provide gaps analysis and training needs.
    • Support line managers in procedures and provide the required HR training upon request.
    • Ensure that staff records in all offices in the area are up to date and filed appropriately.
    • Manage the Area level Admin team.
    • Other tasks as requested by the line manager.
Qualifications

  • Compe tencies

Professional competencies

  • Bachelor’s degree in relevant field
  • Minimum 3 years of experience working in a humanitarian organization
  • Previous experience from working in complex and volatile contexts
  • Fluency in English
  • Fluency in Ukrainian and Russian
  • Previous experience in humanitarian negotiations is considered a strong asset

Behavioral competencies

  • Strong context monitoring and analytical skills
  • Strong networking and negotiations skills
  • Resilience and ability to work in insecure environments
  • Strategic thinking
  • Ability to empower and build trust

What do We Offer

  • This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.
  • We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.
  • We are also looking for people who share our values:
  • To be dedicated in what we do;
  • To be innovative with our solutions;
  • To act as one unified and inclusive team;
  • To be accountable to the donors that make our work possible;
  • We invite applications from all qualified and interested candidates. Candidates are encouraged to apply early, as applications will be screened on a rolling basis and interviews will be assigned instantly until a suitable candidate is selected.

About Us

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

  • treat everyone with respect and dignity
  • contribute to building a safe environment for all
  • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
  • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
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