IT Support Specialist

Why Join Us?

Check Point is seeking a self-driven, hands-on IT Support Specialist to join our global IT support team.

Based in our Zurich office, you'll be the first point of contact for technical support, providing high-quality, on-site and remote assistance to employees across the organization.

This role includes occasional travel (1–3 times per quarter) to EMEA offices for infrastructure checks, project support, and hands-on troubleshooting.

You’ll work in a dynamic, fast-paced environment supporting the tools and systems our employees depend on, while helping shape a consistent, user-friendly IT experience globally.

Key Responsibilities

• Provide onsite IT support for employees and senior management
• Troubleshoot and maintain Windows OS, Microsoft 365, and hardware (laptops, printers, scanners)
• Support Azure, Active Directory, Exchange Server, and other Microsoft services
• Offer first-line support for iOS/MacBook environments
• Support and maintain workstations, printers, and meeting room equipment to ensure seamless daily operations
• Conduct onboarding sessions for new employees
• Coordinate with global IT teams across time zones
• Collect user feedback and drive improvements
• Assist with IT projects and policy enforcement
• Occasionally travel within the region (1–2 times per quarter)
  
  

Qualifications

• Open to fresh graduates with strong technical aptitude
• Experience or knowledge in:
• Windows system administration
• Microsoft 365, Azure, Active Directory, Exchange Server
• iOS/MacBook or Linux (advantage)

• Strong troubleshooting and communication skills
• Self-motivated, adaptable, and eager to learn
• Comfortable working independently and with international teams
• Willingness to travel occasionally
• Fluent in English and (Swiss)German