А global digital transformation company with a team of more than 4,900 global players in 26 countries – in Europe, America and Asia, working together to put organizations at the forefront of innovation by bringing together talent, knowledge and technology.

Our approach is based on conscious technology, through which we create positive environments and meaningful opportunities, always in our own way, making the complex simple.

VASS BeNeLux, in partnership with the European Commission, is currently seeking an Expert IT Support Analyst (027497) to work from the European Commission.

The role:

• Interaction with other business analysts, customer, users, project leaders and the developers

• Assist DG ENEST in the use of IT tools used by the RELEX-family (such as OPSYS and SUMMA) and the onboarding of new IT tools (or modules for existing IT tools) via coaching, training or written guidance

• Facilitate the alignment of DG ENEST procedures and working methods with those required by the architecture of the new IT systems and contribute to the fine-tuning of business requirements to ensure that DG ENEST’s business needs are met.

• Screening of current administrative and financial procedures as specified in DG ENEST’s financial circuit policy (and at a more general level in DG ENEST’s Manual Administrative Procedures) against the needs and requirements of the new IT systems-logic and propose the necessary update to procedural documents and checklists in line with existing rules and regulations.

• Providing input for the final business requirements of the new IT tools on behalf of DG ENEST based on the outcome of the screening of the current administrative and financial procedures applicable for DG ENEST and contribute to change management activities (e.g. for onboarding of e-grants).

• Knowledge sharing on financial IT systems used by DG ENEST in a structured way with stakeholders within ENEST and its EU Delegations.

• Assist with internal and external communication by improving of transparency and dissemination of information.

• Assist with prioritization and resolution of defects / bugs.

• Act as back up for the IT financial systems permissions management

• Analysis of Business requirements.

• Documentation of Business requirements.

• Business model analysis.

• Business process analysis.

• Functional requirements and business cases analysis.

You have:

• Bachelor degree in Business Administration or related field.

• At least 5 years of specific experience with large, enterprise-level multi-user Information Systems

• At least 5 years of specific experience in Agile, PM2, Prince2, PMP, ITIL

• At least 5 years of specific expertise in Business Analysis in the context of management of Public finance

• At least 5 years of good knowledge of agile toolbox (i.e. JIRA, Confluence, Gitlab etc.)

• At least 5 years of good knowledge of Application Management Lifecycle

CERTIFICATIONS & STANDARDS

Following certificates & standards are considered an added value for the performance of tasks:

• Certified in PM2

• ITIL certification

• PMI-PBA (Professional in Business Analysis)

If you want to join a dynamic company where technological challenges will be found in your day to day we are waiting for you in the great VASS team.

And we encourage you to be the best version of yourself: Transformative, Creative, Honest, Vibrant!

At VASS we take action every day to achieve a favourable environment that facilitates and promotes equal opportunities, non-discrimination, diversity and inclusion of all people. We select our talent based on business needs, skills and merits. 🌟