Staff Product Analyst, Rider Experience

We are looking for an experienced Staff Product Analyst to join our RiderX product group and lead a team of analysts to help us scale and improve the experience of many millions of riders using our app globally.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

• Leading and coaching a team of 2+ analysts to foster a culture of collaboration, innovation, and excellence to build a high-performing product analytics team.
• Continuously developing your understanding of our marketplace, especially the demand side of it, and driving discovery of new opportunities to inform and steer the RiderX product strategy.
• Identifying funnel optimisation opportunities, analysing user behaviour patterns and gathering feedback to enable actionable insights for product development.
• Designing relevant and actionable metrics and owning A/B testing best practices to make better and faster product decisions.
• Driving and contributing to the conceptualisation and development of analytical solutions, such as self-service data products or user segmentation.
• Closely collaborating with your partners in Product Management, Engineering, Data Science, and other functions to drive forward cross-functional product and analytics initiatives and ensure seamless execution.
• You hold a university degree in Economics, Data Science, Statistics, Computer Science, Mathematics, Information Management or similar studies.
• You have 4+ years of experience working in Product Analytics and/or Data Science, including 1+ years of managerial experience.
• You rank your SQL skills as "outstanding" & Python/R skills as "profound" and you have experience with BI tools and data visualisation.
• You have strong business acumen, an entrepreneurial mindset and possess outstanding communication and leadership skills, with the ability to decompose complex solutions and insights into a clear narrative.
• You have a solid understanding of end-to-end A/B testing, especially in user-based testing scenarios, and some experience with causal inference methods.
• You have experience in consumer-facing analytics and a high interest in the bigger picture, the ability to understand, contribute to and steer product strategy.
  
  

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying!

Why you'll love it here:

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
• Some perks may differ depending on your location and role.