🚀 Job Title: BizOps Engineer

📍 Location: Dublin, Ireland

💼 Type: B2B Contract / Fixed Term Employment

🧩 Work Mode: Hybrid (2 days per week onsite)

About the Role

We’re looking for a BizOps Engineer (Business Operations Site Reliability Engineer) to join our dynamic Business Operations team.

This role plays a key part in ensuring platform stability, performance, and reliability while driving a culture of operational excellence and developer empowerment.

As a BizOps Engineer, you’ll collaborate with development, infrastructure, and product teams to design resilient systems, automate operational tasks, and enable seamless product delivery. You’ll take ownership of ensuring that services are production-ready, scalable, and fault-tolerant — building the foundations for a modern, reliable platform.

What You’ll Do

Operational Readiness & Architecture

Act as the primary contact for application health, capacity, and performance.

Partner with development teams to ensure systems are production-ready before launch.

Design and implement monitoring, alerting, and capacity planning frameworks to achieve near-zero downtime.

Site Reliability Engineering

Ensure scalability, resilience, and performance across applications.

Lead incident management, conduct blameless post-mortems, and identify opportunities for improvement.

Define and track SLOs/SLIs, leveraging automation for proactive issue detection and resolution.

DevOps & Automation

Enhance the CI/CD pipeline, ensuring smooth software deployment across environments.

Increase automation to minimize manual intervention and operational overhead.

Collaborate on infrastructure automation and tooling improvements that streamline delivery and operations.

ITSM & Continuous Improvement

Evaluate ITSM practices and provide feedback to enhance operational resilience and process maturity.

Engage proactively throughout the development lifecycle to reduce risks and maximize system uptime.

What We’re Looking For

Bachelor’s degree in Computer Science, Engineering, or related technical field (or equivalent experience).

Hands-on experience with scripting, automation, and pipeline management.

Strong problem-solving and analytical skills with a systematic and data-driven approach.

Knowledge of algorithms, data structures, and distributed systems design.

Experience with CI/CD tools, monitoring systems, and incident response processes.

A passion for automation, innovation, and reliability engineering.

Excellent communication skills and a collaborative mindset.

Curious, adaptable, and eager to learn new technologies and approaches.