Position: PHP EUS
Location: Austin, TX (Onsite)
Long term Contract
Job Description:
Technical experience:
1) PHP Laravel Framework including Blade template engine
2) Design patterns
3) HTML, CSS & JavaScript.
Also, this role requires:
1) Business interaction
2) Working with a global team
• Candidate should have good knowledge in providing the End-User Support for PHP based
• Applications, secondary skills could be Symfony, Laravel, Java, Angular, MySQL.
• Monitoring, first pass of Ticket Triage (analyze, diagnose and resolve) & Generation through SPOC
• Analyze incident and provide details and feedback to L2
• Proactive analysis of all issues & requests, identification method to prevent in future
• Ensure SLA Compliance for Incidence Response & Resolution
• Analyze logs, configs. & data to troubleshoot the incident and identify the cause
• Coordinate crisis call, engage experts, manage Incident to resolution (Issue ownership, triage & resolution) and focus on Recovery
• Deployment Support
• Provide Full Support to the Level 3 team for all hands-on-deck production issues
Key Skills
Ranked by relevance
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- Posted
- Nov 04, 2025
- Type
- Contract
- Level
- Mid-Senior
- Location
- Austin
- Company
- IMCS Group
Industries
Categories
Related Jobs
3 roles aligned with this opportunity
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