PHP Developer

Position: PHP Laravel Developer

Location: Austin, TX (Onsite)

Job Description

• Candidate should have good knowledge in providing the End-User Support for PHP based
• Applications, secondary skills could be Symfony, Laravel, Java, Angular, MySQL.
• Monitoring, first pass of Ticket Triage (analyze, diagnose and resolve) & Generation through SPOC
• Analyze incident and provide details and feedback to L2
• Proactive analysis of all issues & requests, identification method to prevent in future
• Ensure SLA Compliance for Incidence Response & Resolution
• Analyze logs, configs. & data to troubleshoot the incident and identify the cause
• Coordinate crisis call, engage experts, manage Incident to resolution (Issue ownership, triage & resolution) and focus on Recovery
• Deployment Support
• Provide Full Support to the Level 3 team for all hands-on-deck production issues