Job Title: Human Resource Generalist

Location: US Based, EST or CST ONLY

Reporting Line: VP of Human Resources

Intro: As a Human Resources Generalist, you will play an integral role in supporting the broader Human Resources team. This includes responsibilities within performance management, employee relations, learning and development, and onboarding. You’ll thrive here if you’ve supported a growing or similarly sized organization where wearing many hats and shifting priorities is part of the day-to-day. This role is designed for someone who can balance operational execution with a hands-on, solutions-oriented approach. You’ll help ensure day-to-day processes run smoothly while supporting how the firm manages performance, engages employees, and develops talent. The ideal candidate is adaptable, organized, and able to prioritize effectively in a fast-paced environment.

Note: This role does not include payroll or recruiting responsibilities.

Key Responsibilities

- Maintain HR records, systems, and documentation to ensure data accuracy and confidentiality.

- Coordinate and administer the performance review process; ensuring timelines, communications, and documentation are effectively managed.

- Prepare monthly and quarterly reports for the HR team as well as leadership to highlight trends, risks, and recommendations.

- Assist in the communication and implementation of HR policies, guidelines, and best practices.

- Provide day-to-day support across multiple HR functions, demonstrating flexibility and strong problem-solving skills when priorities shift.

- Collaborate with the HR team to support an engaging, positive, and productive workplace culture.

- Provide general administrative support using our performance management system and learning management system, as well as other administration systems.

- Work with the Learning and Development Director on training and development needs; including contributing to the planning of firmwide training and administration.

- Assist with ad hoc requests from all members of the firm relating to HR issues such as policies and procedures, terms and conditions of employment, etc.

- Collaborate with the HR team to champion and accelerate a culture of excellence in which people have a positive, productive, and engaging workplace.

- Promptly respond to employee inquiries and concerns, handling them with professionalism and discretion. Escalate issues appropriately as necessary.

- Identify opportunities for streamlining processes and procedures across the back-office channels.

- Partner with Onboarding to aid with the life cycle of a new hire.

Qualifications

- 3–5 years of relevant HR experience within a high-growth or mid-to-large professional services organization (approximately 1,000–2,000 employees), with broad exposure across multiple HR functions.

- Familiarity with performance management processes and HR best practices.

- Strong written and verbal communication skills, with the ability to build trust and influence across all levels of the organization.

- Comfortable operating in a fast-paced, hands-on environment where priorities shift and collaboration is key.

- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.

- Demonstrated discretion and judgment in handling sensitive and confidential information.

- Proficient in MS Office Suite (Word, PowerPoint, Excel, Outlook) with the ability to build and maintain reports and trackers that inform leadership decisions.

- Proficient in HRIS and performance management systems; comfortable learning and navigating new technology quickly.

- Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments.

- Naturally collaborative, solutions-oriented, and committed to creating a positive employee experience.

- Excellent interpersonal skills and the ability to engage in constructive, professional dialogue in challenging situations.