NTT DATA is a team of more than 139,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include: telecommunications, finance, industry, utilities, energy, public administration and health.

Our mission? Offer technological solutions, business, strategy, development and maintenance of applications, while being a benchmark in consulting. All thanks to the collaboration between teams, the human quality of our people and the fact that we do not conform to what is established, we always seek innovation that brings us closer to the future.

Our essence has led us to the forefront of technology, breaking paradigms and providing solutions that truly respond to the needs of each client. Our talent has led us to be one of the top 6 technology companies in the world.

Because #Greattech, needs #GreatPeople, like you

The Head of Physical Security IBIOL will be responsible for defining, implementing, and overseeing the global physical security strategy of NTT DATA within the region, ensuring the protection of people, assets, and facilities, the physical business continuity, and regulatory compliance across all countries where the company operates.

This role will hold a strategic position within Real Estate & Workplace (RE&W), reporting directly to the Head of RE&W IBIOL and working cross-functionally with IT/Corporate Security, Legal, Health & Safety, and Procurement.

Its mission is to establish and oversee the physical security control framework that protects people, assets, and operations; strengthens organizational resilience and regulatory compliance; and enables a safe, efficient, and privacy-conscious workplace experience.

FUNCTIONS:

• Strategy and governance: Design, maintain, and implement the Physical Security Master Plan, the Office Access Policy, and related procedures; manage the RACI matrix and security governance forums.
• Compliance and auditing: Execute the annual multi-country audit plan; monitor corrective actions; oversee data privacy and retention within security systems (CCTV/ACS/alarm); and coordinate compliance with local regulatory requirements.
• Risk, continuity, and crisis management: Support the Business Continuity Plan by coordinating escalations, drills, and lessons learned, and by providing executive reporting.
• Site lifecycle management: Define security requirements for AS-IS pre-lease, fit-out, handover, operations, and decommissioning phases; lead site risk assessments, zoning, and space segregation.
• Vendors and budget: Define sourcing strategy and manage RFP processes; oversee SLAs/OLAs; manage OPEX/CAPEX, forecasting, and variance control.
• People and culture: Lead and develop the network of Office Security Officers (RSO); design and implement the annual training plan (access management, crisis response, privacy, and workplace violence).
• Technology architecture: Define standards for CCTV/VMS, ACS, alarms, and monitoring systems, including integrations and hardening (in collaboration with IT/InfoSec); establish the modernization roadmap.
• KPIs/OKRs: Define and monitor MTTA/MTTR, false-alarm ratios, audit coverage and action closure, policy compliance, percentage of RSOs trained, and budget performance..

Experience and education: University degree required; postgraduate studies in Corporate Security, Risk Management, or similar fields are desirable. Minimum of five years leading corporate physical security in multinational and multi-vendor environments. Experience in leased offices, business centers, and coworking spaces.

Technical competencies: Knowledge of ISO 22301/27001/31000 frameworks; GDPR / data-privacy principles applied to CCTV/ACS/alarm systems; and familiarity with local private security regulations. Ability to coordinate licensed security representatives with Legal in countries where required.

Functional competencies: Inclusive leadership, strategic vision, decision-making under pressure, cross-functional influence, stakeholder negotiation, executive/intercultural communication, results orientation, and data-driven mindset.

Languages: Native Spanish; fluent English (C1) for negotiation. Portuguese and/or French are an asset.

Availability: Willingness to travel internationally.

Location: Barcelona or Madrid

At NTT Data, we believe everyone is unique and different, this is why we bet for an inclusive culture that recognizes and values diversity. We work day after day to create an environment in wich we can explore, live and enhance our own singularity.

#WeAreAllUnique #YouMakeUsUnique