WHAT WILL BE YOUR DAY-TO-DAY?

In this role, you will oversee the following missions:

Your responsibilities include, but are not limited to, the following:

· Managing technical projects including involvement from local and global application, infrastructure, governance, and client teams.

· Providing level 2/3 operations support

o Monitoring during business hours

o Daily morning check reports communication

o Operational process & documentation improvement

o Participate on on-call non-business hours

· Incident management

o Detection and communication during business hours

o Manage Level 2/3 Operations Incidents and Problems

· Request management

o Prioritize Daily requests & delivery

· Change management

o Change delivery during non-business hours, including week-end

o Change configurations peer review with Level 3

· You will be working in an Agile environment (Scrum)

Profile

SKILLS AND QUALIFICATIONS:

· You have 5+ years of experience in various industry standard and have experience on Financial Market Accesses

· You have good working knowledge of:

o Firewall Operations such as Fortinet, Checkpoint

o Good working knowledge of Internet services and protocols

o Web Proxy or similar

o Remote and Site to Site VPN technology

o Load balancers like NetScaler and F5

o General understanding of the network security standards

Bonus skills:

· You have good working knowledge of:

o Network Security Automation and DevOps experience is a definite plus

o Unix system management

o Cisco Switching/Routing technologies (BGP, OSPF, VPC, traffic engineering, etc)

o Scripting/Python/Ansible or other automation skills

Qualifications:

· You have at least 10 years of experience in data network and/or network security operations

· The experience in exchange or investment banking environment is desired.

· Strong knowledge of ITIL - IT Infrastructure management best practices

· Strong operational skill with capacity to prioritize multiple requests or incidents

· Adaptability: you are able to adjust to new environments, work effectively in varied situations and function in changing circumstances.

· You are willing to participate on on-calls schedule which include overnights and weekends based on team’s needs (approx. once a month).

Education:

· Bachelor’s degree in computer science, DEC or equivalent technical Certifications

LANGUAGE: English, French