Customer Success Role
BuzzyBoothRomania5 days ago
Full-timeRemote FriendlyCustomer Service
Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
About Us
BuzzyBooth helps restaurants, dental offices, and other local businesses turn customers into brand advocates through our photo-booth-powered marketing automation platform. We're looking for a Customer Success Manager who's excited to help our clients succeed and grow with us.
Role Overview
As a Customer Success Manager, you'll be the main point of contact for our clients. Your job is to ensure they're not just happy—but thriving with BuzzyBooth. From onboarding new clients to troubleshooting questions and sharing best practices, you'll play a key role in building long-term relationships and driving client retention. MUST HAVE PRIOR CUSTOMER SUCCESS EXPERIENCE and MUST BE ABLE TO COMMUNICATE IN ENGLISH WITH LITTLE TO NO ACCENT.
What You'll Do
BuzzyBooth helps restaurants, dental offices, and other local businesses turn customers into brand advocates through our photo-booth-powered marketing automation platform. We're looking for a Customer Success Manager who's excited to help our clients succeed and grow with us.
Role Overview
As a Customer Success Manager, you'll be the main point of contact for our clients. Your job is to ensure they're not just happy—but thriving with BuzzyBooth. From onboarding new clients to troubleshooting questions and sharing best practices, you'll play a key role in building long-term relationships and driving client retention. MUST HAVE PRIOR CUSTOMER SUCCESS EXPERIENCE and MUST BE ABLE TO COMMUNICATE IN ENGLISH WITH LITTLE TO NO ACCENT.
What You'll Do
- Guide new clients through onboarding and setup
- Provide ongoing support to ensure clients are using BuzzyBooth effectively
- Build relationships with clients and proactively check in on their goals
- Troubleshoot issues and coordinate with our technical team when needed
- Share client feedback with our team to help improve the product
- Identify upsell opportunities and help customers unlock more value
- Gather testimonials and referrals
- MUST HAVE PRIOR CUSTOMER SUCCESS EXPERIENCE
- MUST BE ABLE TO COMMUNICATE IN ENGLISH WITH LITTLE TO NO ACCENT
- Strong communication skills—friendly, clear, and solution-oriented
- Previous experience in customer success, account management, or support
- Tech-savvy, comfortable with SaaS platforms and tools
- Highly organized and able to manage multiple accounts at once
- Someone who loves helping others succeed
- Be part of a fast-growing startup making a real impact for local businesses
- Work with a supportive, entrepreneurial team
- Flexible work environment
- Remote opportunity
Key Skills
Ranked by relevanceReady to apply?
Join BuzzyBooth and take your career to the next level!
Application takes less than 5 minutes